I had a pretty dumb thing happen to me this past week. I was moving into my room which is originally designed for two people, but is also sold for one person. Upon my move in I noticed there were two sets of furniture. So, I put in a work order to have the company switch my room into a single tenant layout. Well, they told me I was required to have two desks in my room. So after 3 days of trying to beat logic into the office's head I emailed their manager and he removed the desk the next day.
here's the email I wrote to the guy:
Subject: Confusion
Mr. Foster,
My name is Chris Mercer, I recently upgraded my room to a super two. As I was moving in, I noticed that I have two desks in my room. I thought this was a bit odd considering I will only be needing one desk. So, I asked the staff to remove the extra desk. They informed me that I was required to hold on to the desk until I move out. I explained to the staff that I found it odd that I paid extra money for a larger room, but am put in a situation were I am unable to use the desired extra space. I was told that I am not obligated to keep the desk in my room and I can pay to have it stored. That left me feeling even more confused. I pay extra for a larger room, then have to pay more to use the extra space? I'm a bit lost in the logic. Shouldn't Bear Creek be storing the furniture that was provided for the 2 person housing? Afterall, I was informed that I would be provided with one set of furniture, not two.
If we could set up a meeting to talk about this that would be great or just email me back. I'd like to have this resolved before the large move-in date.
Thanks,
Chris
