I'm well acquainted with Surface's warranty policy, and you wouldn't believe how many little shits land too far backseat or hit urbans, or buy the wrong size and blame it on the company because they can't come to terms with the fact that its their fault. Pictures don't mean shit. And after the way Spence has handled himself in this scenario, he sure as shit doesn't deserve new skis. Surface was nice enough to come shred with him and he still had a stick in his vag and declined. Fuck Spence, he deserves nothing.