Revision Messed Up
- Thread starter Jcamotts
- Start date
snowfinder
Active member
Funny thing is you can get some skis companies next year gear now, and yet some kids are now "getting" these skis.
Hey there. Just popping in to say the same shit has happened to me. Our stories are identical: pre-order discount on some Bodrum's, numerous emails etc. I ended up filing a fraud claim with the bank since I haven't heard from them apart from the automated emails. Super lame for everyone involved.
AngryGramps
Member
Just came here to say that my skis shipped today. not that anybody cares or wants to hear anything positive in this thread but we didn't get scammed. stoked to ride my blinks
Pizzaboiii
Member
13783281:angrygramps said:
That's very good to hear!!! When did you order yours
AngryGramps
Member
13783300:Pizzaboiii said:
during the presale
Kolbalt7
Member
I haven't gotten any updates since early January. just emailed them and got an automated reply that simply stated that they may or may not get back to me in 1-2 business days. I've tried really hard to be optimistic but seriously, fuck revision. also, I'm glad I get a $100 coupon to a website that's almost completely sold out. not that I'd want to wear their stuff anyways.
Level9Sports
Member
Hey Fellas,
This is absolutely devastating to read aside from Logan stepping it up and hooking up a few people so they can get back on the slopes. Following on his coattails, we're happy to offer at least something to help out more of our fellow shredders. It won't be as good as free skis but I think you'll be stoked non-the-less.
Go ahead and send us a PM and we're happy to work out heavy discounts for as many as we can that are affected by this situation. All you'll need is a proof of purchase from Revision and we shall go from there.
I'll be out of the office Wednesday and Thursday so expect a response at some point Friday. Thanks!
This is absolutely devastating to read aside from Logan stepping it up and hooking up a few people so they can get back on the slopes. Following on his coattails, we're happy to offer at least something to help out more of our fellow shredders. It won't be as good as free skis but I think you'll be stoked non-the-less.
Go ahead and send us a PM and we're happy to work out heavy discounts for as many as we can that are affected by this situation. All you'll need is a proof of purchase from Revision and we shall go from there.
I'll be out of the office Wednesday and Thursday so expect a response at some point Friday. Thanks!
AngryGramps
Member
13783362:jbond3 said:
yea i got an email, they're shipping by order date so i may have just ordered earlier than you
ShimsPurred
Member
13783350:Level9Sports said:
legend!
13783350:Level9Sports said:
Level 9 is legit as shit already. Always serving up good deals.
Good on the industry for picking up the shit show that is Revision.
The Revision folks that are watching, and you can bet they are, those people should be fucking ashamed.
Someone needs a good smack in the mouth.
13783437:a_burger said:
At this point I'm not trying to drop the "I'm not trying to be mean" bullshit. Every single employee at Revision should be completely fucking embarrassed. I have the utmost respect for almost everyone who runs a ski company, there's no money in it so it's a labor of love. And I'm sure this manufacturing issue was out of your hands. But to have such a complete lack of care or attention to updating people who gave YOU their money is completely fucking inexcusable. I'm happy kids are getting their skis, but for fucks sake, take 30 fucking minutes and send an email to everyone who preordered.
Jesse.White
Member
Revision is Joe Buck of the ski industry.
AngryGramps
Member
13783572:Jibberino said:
just stoked I'm getting skis man.
your also right in saying that it is up for debate. the damn skis missed half my season. i guess what i shouldve said is that i am getting my skis so to anybody who's waiting to hear something positive out of this thread, your likely going to get a set of skis as well because nobody would go through the effort of sending out a single set of skis if this legitimately was a take the money and run scam. so thanks for clarifying that.
avarda
Member
I woke up this morning to see that I had an email from Revision in my inbox. Tbh I was stoked because of reading that at least one person had received an email re; shipping of their skis.
The email was as follows: "Hi Anthony,
Hope your having a fun week!
Cheers,
Your friends at Revision Skis."
You have got to be kidding me.... so the 'revision team' has time to send out marketing material YET cant even give people an update on where the skis that they have already paid money for are at!!! What a joke this is. Cannot believe they would send a slap in the face like this (actually, after the last few months I can believe it).
The email was as follows: "Hi Anthony,
Hope your having a fun week!
Cheers,
Your friends at Revision Skis."
You have got to be kidding me.... so the 'revision team' has time to send out marketing material YET cant even give people an update on where the skis that they have already paid money for are at!!! What a joke this is. Cannot believe they would send a slap in the face like this (actually, after the last few months I can believe it).
SofaKingSick
Active member
13783572:Jibberino said:
13783641:avarda said:
okay let's not let our emotions blot out our common sense here guys
it's not a scam in the true sense of the word. very bad business practices and total lack of communication, yeah. scam is an informal word for fraud, trick, stuff like that
the email was almost certainly an automated one, or at least written by someone completely disconnected from the sourcing problem side of things. you really think some dude at the company ignored the other emails and wrote that one as a one-off? come on...use your head
i know this is a big ordeal and i feel really bad for a lot of you without skis and no communication from the company...it's a joke...but some of you are treating this like chicks watch reality tv, hungrily gobbling up the drama and delighting in every new day and week with no delivered skis because it gets your drama bone going
skitheleast
Member
13783656:SofaKingSick said:
Well how else are they gonna spend the time that was supposed to be spent skiing?They need something to do since they don't have skis.
Signing up and posting just to add my small bit of timbre to the already burning pile, hoping beyond hope it applies some pressure to them. Their conduct and attitude towards their customers is pretty disgraceful from what all these reports are tallying up to, I think logan's stance is pretty appropriate.
Ordered some Blinks against my better judgement around Jan 18th and sent out a few emails asking about shipping dates. 3 emails later and not any response from them at all, despite the money going through. No idea when I should expect them, or if they even have the models manufactured at all.
Hoping given the last few responses I might see them in the next few weeks, and also that the few reports of durability issues are overblown. Then again, I'm in France at the moment so who knows. Really interested by the skis shame I now just feel so hollow and deflated.
Oh man...
Ordered some Blinks against my better judgement around Jan 18th and sent out a few emails asking about shipping dates. 3 emails later and not any response from them at all, despite the money going through. No idea when I should expect them, or if they even have the models manufactured at all.
Hoping given the last few responses I might see them in the next few weeks, and also that the few reports of durability issues are overblown. Then again, I'm in France at the moment so who knows. Really interested by the skis shame I now just feel so hollow and deflated.
Oh man...
cobra_commander
Active member
Has anyone not filed a fraud complaint with their bank/cc company?
If so you should.
If so you should.
SofaKingSick
Active member
13783658:skitheleast said:
ha yeah but i was more referring to the people in the thread who arent even waiting customers
great username by the way
13783659:Session said:
id think/hope it's an automated thing then. if someone really sat down and wrote that email rather than an update thatd be insane hahah
AngryGramps
Member
13784070:cobra_commander said:
I'm pretty glad I didn't.
cobra_commander
Active member
13784083:angrygramps said:
Did you take your revisions to the hill today?
AngryGramps
Member
13784086:cobra_commander said:
yep. not the ones i ordered but the set i got off warranty last year after they replaced the set that fell off my car because i didn't close the box. absolutely no reason they had to replace them but they did.
you can bet your last dollar i will take the new set up in two days when they're arriving.
I'm glad I'm going to get the skis i wanted. I'm glad i don't have to deal with the bank calling me and telling me the fraud charge i filed isn't actually fraud and that they're now taking back all the money i just spend on another set of skis. I'm glad most of all i can finally ignore this damn thread.
The way they handled this sucks. their customer service through this has be abysmal and people have the right to be pissed. the fraud charge might be the best option for some people, but I'm not one of those people and I'm stoked to ride on my skis. if your not stoked on my skis, whatever because they're my skis and you never have to ride them.
sbarlett
Member
If they would've just communicated with customers a couple times during this whole ordeal I think they would have been able to come out of this season at least somewhat still standing. These dudes basically chose to throw away their company because they didn't want to send emails out lol. beyond retarded
13784117:angrygramps said:
Mmm, so I'm probably with you. All in all, I'd rather get the skis, that's where my priorities lie with this entire enterprise of buying skis after all. Do they deserve a mass evaporation of orders from fraud complaints? Absolutely, but I'm not going to, what's the phrase, bite my nose off to spite my face. We all wanted the skis or we wouldn't be here, and I think they've gotten the backlash they deserve (maybe they deserve a bit more
).@The earlier dude: I was thinking 'I feel like this is a bad idea but I can't believe it can get any worse, at least I'll *eventually* get the skis.' It was a gamble, of course, even though I didn't know then what I know now
.Update: I got the following email after emailing them for a fourth time:
'Hello Oliver,
Our apologies for any delay you have experienced in the shipping of your ski order. We have begun receiving skis into our warehouse for inspection and fulfillment. Upon completion of inspection, we will begin shipping skis according to the model, size, and order date. We will update you as to the progress of your order via adding notes to your order.
Sincerely,
Edward
Revision Skis'
A little bit lacking in humanity but there's a half-baked apology in there. Might have to reply back to Edward and tell him myself. Perhaps they really are trying to plough through the swamp of shit that's now ebbing around them. Plough to me you fucks, plough to me with those beautiful skis and a voucher or two.
turnt_table
Member
13784237:hoodwinkh said:Mmm, so I'm probably with you. All in all, I'd rather get the skis, that's where my priorities lie with this entire enterprise of buying skis after all. Do they deserve a mass evaporation of orders from fraud complaints? Absolutely, but I'm not going to, what's the phrase, bite my nose off to spite my face. We all wanted the skis or we wouldn't be here, and I think they've gotten the backlash they deserve (maybe they deserve a bit more
@The earlier dude: I was thinking 'I feel like this is a bad idea but I can't believe it can get any worse, at least I'll *eventually* get the skis.' It was a gamble, of course, even though I didn't know then what I know now
Update: I got the following email after emailing them for a fourth time:
'Hello Oliver,
Our apologies for any delay you have experienced in the shipping of your ski order. We have begun receiving skis into our warehouse for inspection and fulfillment. Upon completion of inspection, we will begin shipping skis according to the model, size, and order date. We will update you as to the progress of your order via adding notes to your order.
Sincerely,
Edward
Revision Skis'
A little bit lacking in humanity but there's a half-baked apology in there. Might have to reply back to Edward and tell him myself. Perhaps they really are trying to plough through the swamp of shit that's now ebbing around them. Plough to me you fucks, plough to me with those beautiful skis and a voucher or two.
I got the same email today and didn't realize it was some sort of mass email and not a reply to me since I emailed them yesterday asking where the skis at.
Also, I can confirm that some skis are starting to ship as of 2/1/17.
13783656:SofaKingSick said:
So it's not a scam if you pay for something and you don't get it? Gotcha.
Nothing you can say or do will change the fact that Revision has borderline scammed these people. And like someone said "someone disconnected from the sourcing problem" dude, really? You must also realise that at this point this is well beyond a sourcing problem.
SofaKingSick
Active member
13784428:Jibberino said:
it's a terribly-handled business ordeal, not a scam. you don't need to call it something it's not.
and i said *if it wasn't a mass/automated email* (which it clearly was) then maybe it was from someone disconnected from the sourcing problem. my point was clearly that some dude didn't sit down at the computer and write that individually to people rather than addressing the problem. and i never said it was just a sourcing problem
the customers have very legitimate gripes in this thread, you don't have to say shit that isn't true to make your point
ShimsPurred
Member
its a scam dude. they said shipment early jan, they lied with no customer support.
why are you defending their company.
Its a time scam, I've missed basically my whole season now without powder skis.
get a life, you sound like a middle aged feminist Hillary supporter.
why are you defending their company.
Its a time scam, I've missed basically my whole season now without powder skis.
get a life, you sound like a middle aged feminist Hillary supporter.
I have nothing to do with this Thread, just read a little bit.
But one thing is sure, it's no "scamm" as already said, just very poor business management and coordination.
If i sell something on ebay, saying i ship it next day and i wait 1 week until i ship it, am i a scammer? No! Just a very bad seller..
But one thing is sure, it's no "scamm" as already said, just very poor business management and coordination.
If i sell something on ebay, saying i ship it next day and i wait 1 week until i ship it, am i a scammer? No! Just a very bad seller..
ShimsPurred
Member
if you have nothing to do with it, keep your unhelpful opinion to yourself
SofaKingSick
Active member
13784506:ShimsPurred said:
13784539:ShimsPurred said:
again, that's not what a scam is
im not defending them at all, im simply telling you that being wronged by a company doesnt grant you the ability to make up new definitions for words
no comment on the inane political reference haha
here's the helpful tip you requested: if youre missing ski days because of this, do as others in this thread have done and get the charge recalled and go buy another of skis. TA DA. im sorry you got dicked over by this whole thing, i really am, but yelling "SCAM" on a forum clearly isnt going to get your skis there any faster
13784540:Static said:
i imagine that if they did not accept them as the product from the factory, they do not have possession of them to do anything with. idk tho
hot.pocket
Active member
13784549:SofaKingSick said:
Yeah those skis went back to the factory.
isak.frykman
New member
I ordered my Talisman's back in early August and just like you guys, I've been waiting for some update or some information about what is going on with my skis.
Got this email about 3 hours ago while I was sleeping:
"Hello,
We have received your new skis at our warehouse in Denver and are in the process of checking in inventory and beginning to ship skis out for all orders received. When your skis have been packaged up for shipment, you will receive an email update showing your order as ‘completed’. Then, you will receive a tracking number for your shipment via email once they are picked up by the carrier.
Thanks for your patience, we hope you enjoy your new skis!"
Just to add to the table, I live in Sweden aswell.
Got this email about 3 hours ago while I was sleeping:
"Hello,
We have received your new skis at our warehouse in Denver and are in the process of checking in inventory and beginning to ship skis out for all orders received. When your skis have been packaged up for shipment, you will receive an email update showing your order as ‘completed’. Then, you will receive a tracking number for your shipment via email once they are picked up by the carrier.
Thanks for your patience, we hope you enjoy your new skis!"
Just to add to the table, I live in Sweden aswell.
hot.yoga.boiz
Member
13784725:isak.frykman said:
got the same this morning, after all this bullshit I'm still kinda stoked to finally get my skis
jbond3
New member
SO, I had already contacted my bank and I've already been refunded for the money that I've spent with this awful company. However, I still received my confirmation email. So free skis possibly coming my way?
I don't know what to do here exactly. I don't want to be a trashball, but at the same time Revision held onto my money for over 6 months so I woundn't feel too bad holding onto their skis for at least 6 months as well.
Anybody else in the same boat or have any thoughts on what to do here?
I don't know what to do here exactly. I don't want to be a trashball, but at the same time Revision held onto my money for over 6 months so I woundn't feel too bad holding onto their skis for at least 6 months as well.
Anybody else in the same boat or have any thoughts on what to do here?
AngryGramps
Member
13784898:jbond3 said:
your bank will likely want the money back