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I love it when they do that, don't get a custom insole like I told them, and don't have the slight adjustments made that I told them needed to be done, because then I get to charge them $65 and hour for boot work and $180 for insoles instead of a discounted insole rare and free boot work. Plus the look on their face when they come back in and ask me to do the work is that of getting caught with their hand in the cookie jar...priceless.
 
Not always true in the least... Lots of boot-fitters (including myself and ones at my old shop) do not work on commission, so there is not direct incentive for me to sell you a boot. I got paid whether or not I sold a boot. In fact, a good-boot fitter will recommend what will work the best and if they don't have it, they will usually tell you where you might be able to find it. I've done that a number of times when I didn't have the proper boot in stock for someone.

Furthermore, a boot-fitter doesn't want to sell simply what he has because he doesn't want you coming back in and bitching about the boots hurting and constantly trying to fix his mistake. Honestly, a boot-fitter doesn't want to see you again. He wants you out spreading the good word about his service and his shop.
 
This... So much this. I write down the names of boots for people all of the time when I don't have a boot that fits properly and meets their flex requirements.
 
So much this. A good bootfitter will never sell you a shell that doesn't fit your foot unless you both agree you're going to work together to make it fit because of extenuating circumstances i.e. no boot fits you.

I seriously do no understand peoples' beef with bootfitters.
 
Yeah I wasn't clear, sorry. I'm not saying that all bootfitters would do this but it took me going to five different shops here in Colorado before I got a consistent sizing on what I should buy. It seemed ridiculous that Christys recommended a 28, my local shop in Ft. Collins recommended a 27.5, and a shop up in the mountains recommended a 28.5. I finally got a correct fit at 26.5 from Larry in Boulder which should be expected considering he is the expert. I just felt a little disheartened that the other stores gave me bad advice and when I went in to those stores later to ask if they had that size I was told that they were out of 26.5 but 27.5 would work just fine...
 
THIS

thank you for typing this for me

also, i've been fitting boots for 3 years and i love/hate it when park kids come in and just ask to try on full tilts in a 28.5 and they need a completely different boot in a 26.5 and don't want anything but full tilts. it's hilarious/infuriating

also also, i still get paid $10.25 and i have never heard of a so-called "overpaid bootfitter"
 
I totally know that finding the right boot can be a mega frustrating experience, I've seen it in everyday customers and professional athletes alike. The best comparison I can make is a car mechanic. Some are very well informed and operate with really good intentions, while others are simply there to make a quick buck. Furthermore, to find the right mechanic takes a bit time and asking around. Finding the right boot-fitter is very similar.
 
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