This is a classic of the binding mounting issue genre. This isn’t the worst case of it that I’ve seen.
like others have said, don’t try and fix it yourself, the shop should do it for you. not just for the simple reason you’ll have to take the heel off the track, meaning you’ll need the forward pressure reset and you’ll have no recourse with the shop if something happens with the binding after you adjusted it
there are a number of reasons it could happen and some will need the shop to do extra work beyond just backing the screws out and tightening down again.
it could just be that the plate rode up when they were cranking the screw down and it just needs backed out and re-tightened with the plate held down.
it could be that they put the wrong screws in and they’re too long and if you tighten them down you’ll dimple the base.
It could be that they’ve not drilled the holes deep enough or not cleared the debris out the hole and tightening down the screws will also dimple the base.