I'd just like to set the record straight on a few of these issues.
1.) We are sold out on Pro Models, Chronics, Mothership Tis, and all but 182 Mothership Flites.
2.) We still have some other skis in stock
3.) I'm sure customer service informed your shop that we are sold out of Skogens and didn't have any other skogens to replace them with. Since Skogens are $550 and 1260s are $350, you'd probably be more pissed if we gave you those.
4.) If you're only getting $100 in credit from your shop, they are screwing you, not us because we would credit your shop the full amount of the ski and you could then use that to purchase something else that you wanted
5.) We have no balsa wood in our skis, only Maple and Aspen
6.) Are skis are as handmade as you can get. We use a wet-lay up process where a factory worker puts every piece of the ski together like a puzzle, then puts the mold into the press by hand, takes it out by hand, cuts the excess material off the ski by hand, and finishes by hand (using machines). Our skis do not travel on an assembly line, and I'd like to meet the person who can press a ski in their hands. Of course we have to use some machinery, but the process is done by hand.
7.) Jason isn't 34, and he has more business experience than 99% of this site. We have to forecast the quantity of skis that will sell based on last years numbers, and all of our skis are produced the summer before they are delivered to your shop. That means that we will be buying materials and ordering the skis from our factory in Feb, before we've even collected orders from our dealers. We can only be so accurate, and we always plan on producing extra skis for re-orders and warranty issues. The fact is we produced 20% more skis than we had orders for last spring. Can we be blamed if there was a greater than expected demand for our product?
8.) If we could simply run up and pump out another couple hudnred skis we would, but unfortuantely raw materials have to come from several suppliers around the world and these materials travel by boat. If we ordered materials now, we wouldn't even have them to START producing skis until December, which means we'd finish production in January and have them at your shops by mid January. Of cousre by then, you'd all bitch that the season is over and you'd want to buy them for less than it cost us to make them.
What should we do?
Thanks for listening
Jordan Judd
Product and Team Manager
Line Skis