So it's first drops fault that the company they ordered the hoodies through didn't get them to First drop on time...okay?
Email I got from first drop on Friday
hanks for purchasing a First Drop hoodie. We have shipped everything out (except the hoodies) and as I'm sure you know, they were delayed beyond our control. We cannot apologize enough for this delay. The hoodies have arrived and we are working around the clock to get them packaged and shipped out. Because of the long delay, we are doing the following:
- including free stickers with each order
- we sent everything else first, and we are covering all extra shipping charges to send the hoodies separately
- paying extra for ground service, so everyone can have tracking numbers
- including a free accessory gift with each order
You should receive a tracking number by Monday, and your order should begin to move by Tuesday. If you decide to cancel your order, that is not a problem, just let us know and we will issue a full refund.
Thanks for your patience,
- First Drop