What's Wrong With The Store?
- Thread starter Pastie
- Start date
We have temporarily shut down the store.
Basically, the issue is we have been running the store from Canada. Its much more expensive to ship from Canada, but we used to be able to make up the difference with the exchange rate. However, with the collapse of the USD that difference was no longer there and the cost of shipping increased for you the customer.
We began to receive so many complaints, and frankly realized how ridiculous the costs got.
The decision was made to move operations of the store into the USA, but just note that this isn't a tiny change. We're currently working on spinning up a solution over there so that our american customers (who make up about 75% of the store's business) have better shipping options. It will not affect Canadian customers, as its actually cheaper to ship into Canada from the USA than it is Canada-Canada most times (go figure). Our European customers note we haven't forgotten about you but frankly we just don't have a good idea for how to handle this yet.
Anyways, your patience is as always appreciated. We'll get something new in place, and make sure that it works for our customers, so you guys can stop paying so much money to rock the Newschoolers gear you want!
Basically, the issue is we have been running the store from Canada. Its much more expensive to ship from Canada, but we used to be able to make up the difference with the exchange rate. However, with the collapse of the USD that difference was no longer there and the cost of shipping increased for you the customer.
We began to receive so many complaints, and frankly realized how ridiculous the costs got.
The decision was made to move operations of the store into the USA, but just note that this isn't a tiny change. We're currently working on spinning up a solution over there so that our american customers (who make up about 75% of the store's business) have better shipping options. It will not affect Canadian customers, as its actually cheaper to ship into Canada from the USA than it is Canada-Canada most times (go figure). Our European customers note we haven't forgotten about you but frankly we just don't have a good idea for how to handle this yet.
Anyways, your patience is as always appreciated. We'll get something new in place, and make sure that it works for our customers, so you guys can stop paying so much money to rock the Newschoolers gear you want!
Jaggy_Snake
Active member
Would it be possible to sell NS stuff through a 3rd party?
Maybe one of the following shops.
http://www.freezeproshop.com/
http://www.unity-proshop.co.uk/
Maybe one of the following shops.
http://www.freezeproshop.com/
http://www.unity-proshop.co.uk/
We just aren't shipping anything at the moment.
We are still based out of Montreal. Like Doug said we are looking at various other options to make the purchasing and shipping easier on everyone
We are still based out of Montreal. Like Doug said we are looking at various other options to make the purchasing and shipping easier on everyone
GratefulDead
Active member
No, you're fucked at reading.
Well it was way too impractical and out of the question at the time. Remember, the American dollar has gone from being worth 46% MORE than the Canadian dollar to 5% LESS. At one point it even got so bad that the USD was almost 8% lower than the Canadian Dollar.
That's a 50% increase in store costs, which changes the rules a bit. That tends to take things which used to be impractical and make them practical again.
As well, its only recently that Newschoolers is owned by a company that does a ton of magazine distribution and therefore has experience in this and a base of operations in the states.
Back when we used to talk about this we would have had to be opening a warehouse in the states which would have had 50% higher costs than what we were running here. That IS impractical.
Times have changed and we're adapting to them.
That's a 50% increase in store costs, which changes the rules a bit. That tends to take things which used to be impractical and make them practical again.
As well, its only recently that Newschoolers is owned by a company that does a ton of magazine distribution and therefore has experience in this and a base of operations in the states.
Back when we used to talk about this we would have had to be opening a warehouse in the states which would have had 50% higher costs than what we were running here. That IS impractical.
Times have changed and we're adapting to them.
.Roockley.
Active member
unity pro shop is no more after this season :'(
but a european distributor would appear to make things easier for us guys on this side of the pond
but a european distributor would appear to make things easier for us guys on this side of the pond
Emma_Watson
Active member
Any estimate on when this move will happen?
