Volkl sent me free skis!

i was on a ski trip this weekend with my family at pineknob and i was just taking a run through the park but when i landed switch out of a little roller i noticed the tip of my skis (which i got at the beginning of this season) had a dark piece sticking out so i took it off looked at it and boom the actual edge came out and the base folded under it,I also did nothing for this to happen i hadnt crashed, or caught my tips on, or under anything. (i would show pics but i dont have my phone rn). so we went to the shop and they said they could fix it (they said it was the worse one theyve ever seen lol) but they needed them over night and we couldnt do that since we had to leave around 8:00 that night.

The next day my we called and emailed volkl and they are sending me some brand new Revolts :D

great customer service guys
 
Sick man. Always stoked when a company goes out of their way to make things right.

Also props to you for sharing positive feedback.
 
revolts have held up great for me, topsheet is pretty much trashed from the edges banging into it but they were the perfect ski for getting into park. Just ordered some arv 86s to replace them
 
14010866:JT9D said:
revolts have held up great for me, topsheet is pretty much trashed from the edges banging into it but they were the perfect ski for getting into park. Just ordered some arv 86s to replace them

idk y but i just cant seem to like armada no hate just saying
 
14010890:Dyllxn said:
idk y but i just cant seem to like armada no hate just saying

yeah I wanted to pick up some chronics originally but the 86's were the only ones in 177 that were good with all mountain and park which I could find available. plus they were super cheap.
 
14010893:JT9D said:
yeah I wanted to pick up some chronics originally but the 86's were the only ones in 177 that were good with all mountain and park which I could find available. plus they were super cheap.

line is where its at brother
 
14010895:Dyllxn said:
line is where its at brother

def gonna agree with you on that, next year once these arv's are trashed I'm definitely grabbing some chronics or honey badgers. 2019's topsheets weren't really doing it for me personally.
 
14010897:JT9D said:
def gonna agree with you on that, next year once these arv's are trashed I'm definitely grabbing some chronics or honey badgers. 2019's topsheets weren't really doing it for me personally.

bro same but im gonna cop some blends
 
14010902:GRaboneSnow said:
INB4 Line durability is trash tho hurr durr

I have trashed a few pairs of skis in my day, every pair of lines ive owned has seen 2-3 seasons and could still be ridden today. Except for a pair of masterminds I let my friend cut in half to make a snowskate
 
14010928:twea.ker said:
I have trashed a few pairs of skis in my day, every pair of lines ive owned has seen 2-3 seasons and could still be ridden today. Except for a pair of masterminds I let my friend cut in half to make a snowskate

I think Faction durability is worse than Line in recent years tbh. I've absolutely smoked my Candide 1.0s. I hate these circle jerk memes that go round about how big factory made skis are bad quality.
 
topic:Dyllxn said:
i was on a ski trip this weekend with my family at pineknob and i was just taking a run through the park but when i landed switch out of a little roller i noticed the tip of my skis (which i got at the beginning of this season) had a dark piece sticking out so i took it off looked at it and boom the actual edge came out and the base folded under it,I also did nothing for this to happen i hadnt crashed, or caught my tips on, or under anything. (i would show pics but i dont have my phone rn). so we went to the shop and they said they could fix it (they said it was the worse one theyve ever seen lol) but they needed them over night and we couldnt do that since we had to leave around 8:00 that night.

The next day my we called and emailed volkl and they are sending me some brand new Revolts :D

great customer service guys

Thats cool, but this sounds like a pretty straightforward warranty issue.
 
14011068:Dyllxn said:

And so they are contractually obligated to give you skis under the warranty, and they aren't doing anything any other company wouldn't do. So wtf r u so happy about.
 
14011170:TubeBro said:
And so they are contractually obligated to give you skis under the warranty, and they aren't doing anything any other company wouldn't do. So wtf r u so happy about.

lol i was just saying
 
Yeah, they didn't give you "free skis" they replaced a ski that inexplicably blew up. It's nice that it wasn't a hassle but I hardly see this as extraordinary or even thread worthy but congrats in any case.
 
14011170:TubeBro said:
And so they are contractually obligated to give you skis under the warranty, and they aren't doing anything any other company wouldn't do. So wtf r u so happy about.

Wouldn't you be happy if you broke your skis and they sent you replacements?
 
14010816:andrewsmart said:
People hate on volkl a lot but they do a ton for the Industry

I have never understood why people hate volkl so much they have seriously good skis. I skied with a pair of steps for two seasons and they were on of the best pair of skis Ive had. You seriously cant break them. Swtiched to blends now tho but volkls were still lit.
 
14010930:GRaboneSnow said:
I think Faction durability is worse than Line in recent years tbh. I've absolutely smoked my Candide 1.0s. I hate these circle jerk memes that go round about how big factory made skis are bad quality.

I broke my 1.0s like 30 days in slightly underrotated a flat 3 and they just snapped
 
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