The Level 1 Grey Striped Crew

the 1963 was the only year made with the splitback window. The designers came upon the design by accident because they couldnt find any other way to give the car the structural integrity it needed. Initially the market hated the design so not many were sold. The next year the designers removed the splitback design, however after the splitback became an enormous hit and is one of the most sought after collector cars
huge analogy i know but still...
 
i was thinking the same thing kinda, like maybe this shirt will a collectible if a new one is made in the spring
 
Were not talking cars though, we are talking about pieces of clothing. You know what happens to shirts that have flaws or mistakes on them? They go strait to the outlet malls at a discounted rate
 
JoshB

Karma : 7195

627 Posts

Ridiculous

Nov 26 2009

2:11:48

Quote Reply Figured it was about time for me to chime in on this one, just to confirm what a few other folks have already surmised, and officially set the record straight.

Yes, we did run into a few issues with this year's Grey Stripe Crew. The colors didn't quite match up with what we had selected, though in my personal opinion, the end result looks even better then our original design.

Slightly more offensive, was the error in the treatment to the Level 1 logo. Apparently our manufacturer mistakenly used the treatment for the logo designed to accommodate the zipper on our hoodies, on the crewneck. The line art you see on the Level 1 site is the line art we provided to the manufacturer...

Aside from the fact that getting samples may have solved these issues (not that samples even guarantee results, as we've learned the hard way!), neither Level 1, nor Jiberish, are at fault for this. I know both companies strive to provide our customers with the highest quality products we can put out, and the highest quality customer service experience to back it up.

Unfortunately, there's no quick or effective fix to switch the colors, or repair the Level 1 script logo. Another run of crewnecks from scratch would take months, and chances are the manufacturer wouldn't pick up the tab. Repairs to the embroidery aren't likely to leave us with a finished product that we're any happier with either.

As someone who's been involved in producing products, be it movies, T shirts, hats, posters, and a mess of other related items for well over a decade, I can safely say that imperfection is just the nature of the beast. No matter how much planning, pre-production, or thought go into putting something together, even with the best manufacturers, replicators, and printers in the world, the end result is rarely going to be exactly what you set out to achieve... the only difference here is that this time around we decided to make an item available for sale before we had complete and final confirmation on how the finished product would look.

We're addressing the problem by contacting each and every one of the customers that purchased the Grey Stripe Crew, providing pix, and allowing them to choose to either cancel their order for a full refund, swap the Grey Stripe for the 10-Year Crew, or go ahead and confirm their order. Not sure what else we can do beyond that, but we're committed to making sure every single one of our customers walks away happy with the outcome...

I know the good folks at both Jiberish and Abstract Mall are also bending over backward to accommodate every last customer, and I hope its something that all of our customers can appreciate.

 
i got mine changed to the 10 year, Berman was quick with a response, i feel bad for the company after all the bad things that have happened to them this season
 
I hate to say it, but no matter what happens Jiberish/level 1 ARE at fault for this. Jiberish is the clothing manufacture, and it is their job to over look all aspects of the shirt. Ive had printing places mess up on my shirts, is it my fault? no, but im the one everyone sees. I am the quality control. You're not going to hear people say "OH MAN IM SO PISSED AT SHANGHAI HEYUANI FACTORY FOR MESSING UP!" And with good reason, its jiberishes fault for not paying closer attention

my .02
 
Disgusting that everyone is mad at Level 1 when the colors of the crew look better than advertised and the gap in the logo is very minor. Level 1 needs our support more than ever now. I don't get it.
 
I am pissed at shanghai hyuani factory for messing up
its blaitantly not level ones fault, theyre just a retailer, would you get get mad at your local shop because the shoes they ordered for you looked different than in the picture? you looked at the picture, you ordered it, bummer they look different but its not the retailers fault. Dont try to blame level 1, i ordered this crew and they have been nothing but nice
second, the factory screwed up not jiberish according to berman, so stop getting in a caniption fit over something they had no control over, and either return your sweater or call up shanghai heyuani factory and give them a piece of your english speaking mind
 
I just got mine! It's really big. I'm about 6'1 and the large comes a few inches below my butt. Plus the gap is not nearly as bad in person!
 
everyone needs to stop hating on berman cause hes doing something that no other small companies couuld do. cut him a friggin break.
 
well if you dont like yours, id be more than happy to get one free. i still think it looks dope and i would NOT have changed my order if i had ordered it. in these tough economic times i dont think we should be asking for compensation from a legit company that we should be supporting.
 
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