Sportcheck = good, no joke

steevner

Active member
well i exploded the complete braking system off my rossi scratch 200's about a week ago, and was referred to a ski shop to get replacement pieces. before i went to the ski shop i called up sportcheck to ask if they had the replacement pieces, and they said they'd give me a whole new binding setup under warantee, no questions asked. so i brought my skis in 4 days after i broke the heelpiece and the installed the new 06 bindings for free as well as tuning the skis for free, meanwhile the ski shop was going to charge me 30$ + to get in the parts. i had my doubts with sportcheck but their customer service kicks ass. and the turnaround time was less than a day

ps. that's where i bought the skis about a year ago at sportcheck
 
yeah man, i work at sportchek here in ottawa and there's never any questions asked when it comes to anything. come in lookin for a brake, we'll hook you up with a brake, come in lookin for any sort of exchange or return, the managers are real loose about that sorta shit. same thing goes with sales.. we had our boxing day sale up on the 23rd of december because we didn't have to work late on christmas eve. everyone's so slack and chill, the managers are chill as hell, it's the ideal job. talk sports and get paid.. it's good times.

also, if you want a deal, just ask. if you're willing to drop a nice chunk of change, they'll always give you some sort of percentage off
 
I got my skis at sport check and my bindings, so the warranty is there. But i get the service done at comor, mainly cause i sometimes get discounts, and know the guys their actually ski.
 
pfff, sportchek has the highest standards for shop tech's when it comes to getting work done. some shops might fuck up your skis when it comes to drilling bindings, etc, but if we do, you get a new pair on the spot. why can we afford to do this? sportchek's a multibillion dollar corporation (forzani group ltd). any other dinky little shop can't afford to replace shit so loosely, so they cover it up. also, since you need to be certified to mount bindings, you have to pass these tests with like a 80% avg or something, but we demand a 100%. so yeah. EXCELLENCE IS KEYYYY!

plus, i ski, so screw you!! hahahaha
 
Explain to me really quick how exactly sport chek could replace my JP vs Juliens if they fucked them up like they fucked up the mounting on my old mad trix. If those weren't rock skis I'd have been so pissed you wouldn't believe it.

Sport chek has some nice people who work there and warrantee is easy (if you know people who work there, buy bindings with their shop discount, because if you fuck them up they'll replace them no questions asked). But I wouldn't exactly call them competent or knowledgeable... I certainly wouldn't call it a ski shop.
 
Its kind of like getting an oil change at walmart, you should expect them to forget to actualy replace the oil filter...or the oil for that matter.

But you can buy matchbox cars and third rate microwaves like there is no tommorow and feel completely secure.
 
well excuse me for having pride in where i work....

firstly, since we don't deal armada's no we wouldn't warantee your jj's, so that's not a valid point to begin with. as for not being competent or knowledgable, isn't that a bit of an over-generalization? clearly they're doing SOMETHING right, being part of one of the largest sporting goods retail corporations in canada. and if you came in looking for a new brake, we'd give you one. we've got those things kickin around the shop like it's all we sell.

you're a mod now, time to quit being so fuckin opinionated and chillax.
 
How about I have just as many opinions as I always had and you can live with it or go post somewhere else?

This shit has nothing to do with how I act on the forums, I'll post what I want. My point is, if I went in with a pair of Ar5s (I shouldn't have said Jp v Js because no sport chek has a jig that'd mount them), and they screwed up the mounting, which happens occasionally, what would they do? Nothing. Which is why if I want a specific mount (+5, true center... basically anything other than on the line), I wouldn't trust them to mount my stuff. Sport Chek is good for some things. But not everything. I used to work at one of the biggest combo stores in BC, I know what it's like. Some good people, some young high school kids who don't know what they're talking about, big and corporate and the Wal Mart analogy wasn't misplaced. If you're buying stuff there, you can see what you're getting, but if you want service and actually care about your skis... Well I'd go somewhere else, personally.
 
me 2, mad trix for 200 bucks, and i've skied on em for 4 years, been through lots of rocks and rails and still holdin up great, can't argue with that.

i got my bindings mounted at a different shop tho.
 
Actually, they do have shops that can mount fat skis. Not all of them have the jigs for them, but there are some sport chek shops that can mount em. Well, they kind of have to when they sell Sugar Daddys and Scratch BCs. That's beside the point though.

As for Sport Chek shop techs, you'll have your share of high school kids just getting into it, and also your share of seasoned techs... but certainly a lot fewer of them. The shops there have good equipment (ie. Wintersteiger tuning machines), but there's a pretty good chance that most of the techs haven't been properly trained.

Always helps to talk to the techs to get an idea of how much they really know. If you ask a legit question and they BS you, then go somewhere else.
 
At one point when I was working there, there was no sport chek in the lower mainland that could mount a 95mm waist ski. But most of the sales staff would tell you "no one needs a ski wider than 85" anyway.
 
I wish sport chek carried more fat skis... if they don't get bought up during the winter season, they'll usually clear them out in a summer tent sale.
 
I'm not saying the one you work at isn't. At the one i bought mine, the guy suggest i get 176s(i am 250 and 6 feet) and am a level 3 skier. The one farther away has more than compitent reps . Comor is not really a small company, they are vancouver/whistler located and are quite good with warranty. Not to mention considering i am friends with one of the shop guys, he wouldnt fuck them up anyways, and they do warranty everything.

I was not dissing sport chek, just the shop guys at the one closest to me.
 
Oooh, sportchek demands 100% on binding certification tests. That's precious. Let's make sure we all understand that this "certification test" is really just a multiple choice test that you can write online at any time, and get 85% on after watching a 20 minute video on "how to mount skis". This video, differing slightly from manufacturer to manufacturer, tells you little about the actual process of mounting skis, and discusses none of the intricacies past "get the DIN setting, make sure the DIN and boot are appropriate for the binding, get the right jig, set it to the boot size, put it on the ski and align with the mark, drill the right holes, get rid of the shavings, put white glue in every hole, screw shoot the bindings in, manually check the screws with a posi-driver, then adjust binding forward pressure, DIN, and salomon's case, wing adjustment and toe height on high end bindings only. Then check for release values if you're in the sue-happy US"

A fucking monkey could get 100% on these so called "certification tests". Proof: we have girls who've spent less than one season working in my shop that are "certified" to mount bindings. They got 100% on the tests. They don't even ski. They've spent their lives snowboarding. But they're certified. This begs the question: Is certification the only thing that qualifies someone to mount your skis? Clearly, the answer is no.

The guys we have mounting skis eat, sleep, and breathe the sport. We mount hundreds of pairs a year, and because we're involved in the freeskiing side of things, we get it when you say "+5 from the line", and if you advice on mounting, we can give it to you. You don't learn this shit through watching a badly produced video, or by reading a tech manual, but by experience.

I've worked in more shops than you can imagine. Some of the best, some of the worst, and then Sportchek. By far, the lowest standards I've seen for tech work, overall, were Sportchek's, and the shittiest techs worked there too. You can't tech if you don't participate in that sport, yet Sportchek seems to think so. Hiring losers who just want a job, as opposed to people who know their shit and participate in the sports they're teching for, is what Sportchek does, because they don't have to pay someone with no knowledge more than minimum wage. That's what being a multi-million dollar corporation lets you do. Ya, they replace skis, but is that REALLY a good thing? Not really, it just shows that they're inefficient and bad at what they do, and that their techs, who BTW get 100% on all those certification tests, really aren't that good. I've misdrilled no pairs of skis this year, and I'm not about to either.

I'm stoked to hear Sportchek gives away fat brakes though, I'll make sure to stop by sometime and stock up. In case you didn't know, brakes COST MONEY TO BUY. That's right, shops PAY for them. That's why we'll sometimes sell them instead of giving them away. You mad about that? Go talk to Salomon, Look, et al, about why they don't make a fatter brake standard.

Basically, here's how it is. Sportchek sucks, it's an awful place to work, but more importantly, it's an awful place to buy gear(there are exceptions to this, very small ones). Sportchek bleeds the industry dry by demanding high discounts on the product they buy, as well as special markups. What are those, you ask? Things like a cheap Rossi sprayer twintip with a graphic that looks suspiciously similar to that of the Scratch FS, for example(this hasn't been done, it's purely for example's sake). Why? Because they can sell it for more money than a scratch sprayer and make a higher margin off it. The customer probably doesn't know any better, and as a result, it drives down prices on ALL skis, and hurts the industry even more.

If you give a shit, don't buy from Sportchek. Unless they're having one of those $99 boot clearouts, where they usually have a ton of high end, 26/26.5 boots because their staff ALWAYS oversizes customers, leading to foot pain, lost toenails, and shitty skiing. Other than that, stay the fuck away from one of the worst big box retailers out there. Support your local shop, support d-structure, jibij, and decade, and support the mountainside shops you see when you're on vacation. They're the retailers with passion, the ones who drive the gear side of the sport you love. Not Sportchek.
 
I do somewhat agree that they take away from the ski industry. For example, Sport Chek apparantly got a special contract with Rossi to produce a ski that no other shop could get this year. Also because of the volume they buy and sell, they can afford to undercut the smaller shops. Unfortunately, that's how things roll.

As for certification tests, they don't demand 100% on the tests. In fact, sometimes you'll have non-certified techs/staff mounting skis. Kind of scary really... best thing I would suggest if you get your skis mounted at sport chek is to have a chat with the tech and see if he knows anything at all. The hardest test I wrote this far was from Atomic, where you had to know detailed information about their binding systems. It's not all the same between manufacturers, but it is still super easy to pass the test (get someone else to give you the answers...).

But don't rag on the techs in Sport Chek. They're not all bad. Same goes with some of the staff. You still have techs and staff there that are just as good as the people from the smaller ski shops. And of course, you'll have the bad techs and staff who will try selling you anything without any real knowledge. Not quite fair putting everybody working at sport chek in the same boat. Some of them really do have a passion for the sport.

So to sum it up, not everybody working there is good, but you will find a few that know their stuff and actually provide customers with exactly what they need. The company standards may be low, but it doesn't meen that the employee's personal standards are the same.
 
because he is a mod he can't have opions anymore?

it is the same shit as before, now he can just can delete the porn in threads and deal with the messages of people trying to suck up to him.
 
haha....i don't delete shit when i get flamed, i dobut JD has to worry about it
 
Oh, bitch bitch bitch. I haven't deleted anything so far but spam and a bad picture of me. British people. What you gonna do.

On to people who matter... I love you Simon. Even if you hate me now for my green name. But your ski shop (or its PB incarnation) didn't know what +5 from the line meant either, or in my case +3. And they wouldn't mount my bindings. And they have no jackets in my size. I've been disillusioned by comor... but at least I trust you to mount skis as long as I'm clear what I want and draw a line for sole center.

I should really go to your location, because apparently you're the only one not run 95% by snowboarders.
 
Comor decided that "5cm back from true center" meant "5cm back from the mounting line", and mounted my brother's gotamas at a ridiculously far back spot. That's just stupid.

I don't get how you can be so stupid.
 
thats good to hear man its a shame we dont hear that more often with the big retail locations but it sounds like its starting to become more common, good to hear! enjoy the new bindings.
 
Exactly the kind of thing you don't need from Comor, which is why you should get Simon or someone like him to mount your skis and avoid the 4th ave location at least. I had skis mounted there one time, had to stop the guy from taking my skis to the tech and had this conversation:

"Wait, I have to show you where I want them mounted."

"No, the tech figures that out."

"Uh... no, I figure out where I want MY skis mounted."

"Oh... you mean like... a "center" mount or something?"

"No... Look, just let me draw a line on them where I want them."

"Oh, you can do that?"

Snowboarder, basically.

But Sport Chek also assumes "true center" means "mounting line", so...
 
must be a bunch of idiots out in your neck of the woods, because here, it's usually the opposite. the customer has no idea where they want their shit mounted and the tech has to explain the differences and figure out what he should go with based on what info they give him.
 
anything that can be screwed or glued to that ski of yours..you just come on down to sport check
 
im still speachless.

i like sportchek because i got an 80 dollar hockey visor for 35. i wouldnt trust them with skis though. forget jp vs juliens, they dont even have a jig that could mount ar5s
 
In all fairness, the last time I checked In all fairness you could mount skis at any shop that you wanted. In all fairness.
 
I like corbets :)

I talked with the technichian (remaining anonymous) and he gave me a free heel piece after mine exploded 5 times...

Note: NEVER BUY MARKER 1000 heelpieces! (unless you want to buy mine :)
 
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