certainly doesn't sound like it, but ya i know. I'd just rather speak to someone on the phone cause I've been screwed before by ordering online. sorry if i sounded like a bit of a cunt though lol
try this http://shop.sagaouterwear.com/ in the bottom right corner theres online live chat. there is usually someone on the other end of that daily from 10-6 mountain standard time.
Although they will not screw you, they messed up my order both of the 2 times I bought from them. Ao I understand why he wants to actually speak to somebody.