Revision Messed Up

13813980:partyand_BS said:
Im not sure if its like a third party customer service team
Click to expand...

yeah I got the feeling it wasn't actually them and maybe their bank or something trying to clean up this mess

Either way no reply for me either
 
13813898:Sklar said:
On another note, has anyone filled out the customer service form they put up and heard a response?
Click to expand...

I fille that out the day they sent it to us and haven't heard anything since
 
13813898:Sklar said:
I've been trying diligently to try and get the full story out of Bill and Revision.

He agreed to do an interview with me several weeks ago, but I haven't been able to get it done with many of the same communication issues as the customers and the team have faced. I'm not giving up though.

On another note, has anyone filled out the customer service form they put up and heard a response?
Click to expand...

So if this doesnt work out can we just write a piece filled with partial truths, ridiculous conspiracies, and more?
 
13814430:theabortionator said:
So if this doesnt work out can we just write a piece filled with partial truths, ridiculous conspiracies, and more?
Click to expand...

dood ive been reading this thread for a while and i dont think your input has been helpful or constructive, everybody would want to read that interview, I still havent gotten skis and moved from the address they were getting shipped too (since i expected them 4 months ago) some people just want to know! THE TRUTH IS OUT THERE
 
13814443:peterpants said:
dood ive been reading this thread for a while and i dont think your input has been helpful or constructive
Click to expand...

Strongly disagree, Abortionator's input made me laugh the most...

...and laughter is the best medicine
 
13814366:casual said:
A WEEK ago?!!

Shit dude. Show him this thread and stop that order pronto.
Click to expand...

Ordered two weeks ago, received a week later, he didn't know this thread, just found pretty cheap skis with good reviews.
 
is anyone here still expecting their skis to come? i filed a claim a while back with my bank and got a temporary loan. just wondering if anyone on this thread is still waiting for skis
 
13814556:G-Bola said:
is anyone here still expecting their skis to come? i filed a claim a while back with my bank and got a temporary loan. just wondering if anyone on this thread is still waiting for skis
Click to expand...

I got a temporary loan for a bit but they took it back because I waited too long from the purchase date. I don't know what to do anymore
 
just got an email saying that a support ticket was created for my order, linked me to what appears to be a 3rd party site where they will handle my "issue"
 
13814570:Pizzaboiii said:
I got a temporary loan for a bit but they took it back because I waited too long from the purchase date. I don't know what to do anymore
Click to expand...

shit when did you file a claim, I dont want them taking my money back
 
13814573:a_burger said:
just got an email saying that a support ticket was created for my order, linked me to what appears to be a 3rd party site where they will handle my "issue"
Click to expand...

I just got the same thing
 
13814573:a_burger said:
just got an email saying that a support ticket was created for my order, linked me to what appears to be a 3rd party site where they will handle my "issue"
Click to expand...

13814591:Pizzaboiii said:
I just got the same thing
Click to expand...

yeah i'm sure everyone got an automated message from them. its for sure through a third party customer service team called freshdesk. they are gonna have their hands full with this one!
 
13814556:G-Bola said:
is anyone here still expecting their skis to come? i filed a claim a while back with my bank and got a temporary loan. just wondering if anyone on this thread is still waiting for skis
Click to expand...

Not really expecting them, but same here, debit card purchase won't get refunded this late. Just kinda waiting for a miracle at this point...
 
13814831:Dsnoop said:
Not really expecting them, but same here, debit card purchase won't get refunded this late. Just kinda waiting for a miracle at this point...
Click to expand...

you should definitely get refunded. You still haven't received the product so your bank should refund you. if your bank doesn't then you got a shitty bank and should switch. my bank got me my money back the same day i showed them the e-mails.
 
13807133:theabortionator said:
Holy shit! Did anybody see their latest update on insta? Wtf?!?!?

Revision.jpg
Click to expand...

For those who don't know, In the Hitchhikers guide to the galaxy by douglas adams, "thanks for all the fish" was what the dolphins (second most intelligent species in the universe according to the novel) said before they left earth as it was destroyed... He's not coming back.
 
13814428:sdrvper said:
That's wild you were able to get in contact with him, hope it works out, definitely want to hear the full story.
Click to expand...

Not that wild, his address and phone number is all over public info websites. I called his ass up just to see if the number was legit and his wife answered, I asked for Bill and she got him. I asked where the hell everyone's skis were and he hung up.

Someone in the area needs to show up at his house, but no one really cares, right? I didn't buy any skis so I don't really have any skin in the game, just having done skip traces I was curious if I could find him (after finding his Denver associates house and having the thread post removed).
 
13814849:Static said:
Not that wild, his address and phone number is all over public info websites. I called his ass up just to see if the number was legit and his wife answered, I asked for Bill and she got him. I asked where the hell everyone's skis were and he hung up.

Someone in the area needs to show up at his house, but no one really cares, right? I didn't buy any skis so I don't really have any skin in the game, just having done skip traces I was curious if I could find him (after finding his Denver associates house and having the thread post removed).
Click to expand...

Maybe he was busy planning the next Fyre Festival.
 
13814845:GREEN_BASTARD said:
For those who don't know, In the Hitchhikers guide to the galaxy by douglas adams, "thanks for all the fish" was what the dolphins (second most intelligent species in the universe according to the novel) said before they left earth as it was destroyed... He's not coming back.
Click to expand...

For those who don't know, the instagram post was a joke, it's fake.

... it's true that he isn't coming back though...
 
13814872:Sharko said:
For those who don't know, the instagram post was a joke, it's fake.

... it's true that he isn't coming back though...
Click to expand...

Oh. That was just a loose interpretation. Didnt read much into it.
 
13814573:a_burger said:
just got an email saying that a support ticket was created for my order, linked me to what appears to be a 3rd party site where they will handle my "issue"
Click to expand...

Got the same thing. Seems like a bull shit waste of time that could've been spent giving me my money back months ago.

I like that it says they'll respond within 24hrs when they got my "ticket" 3 days ago after I sent them that message that's now a "ticket" in the google doc like 2 months ago.

Will be really surprised if they actually respond.
 
They responded to my ticket 30 mins ago saying this:

"We hereby inform you that we have received your inquiry and that this issue is getting handled and looking forward to resolving it for you.

Best,

Revision Skis"

It's been four days since my ticket was "being processed"
 
13815705:Pizzaboiii said:
They responded to my ticket 30 mins ago saying this:

"We hereby inform you that we have received your inquiry and that this issue is getting handled and looking forward to resolving it for you.

Best,

Revision Skis"

It's been four days since my ticket was "being processed"
Click to expand...

well they used the word hereby so you know they're professionals
 
13815705:Pizzaboiii said:
They responded to my ticket 30 mins ago saying this:

"We hereby inform you that we have received your inquiry and that this issue is getting handled and looking forward to resolving it for you.

Best,

Revision Skis"

It's been four days since my ticket was "being processed"
Click to expand...

I got that too. Not sure I trust it since it's been months since I have gotten the email saying that my order has been complete and that my skis have arrived in the warehouse.
 
Took them 5 days to send me this after I called them out for not responding in 24hrs.

"We hereby inform you that we have received your inquiry. We are sorry to hear you have not received your ordered skis nor refund. We are getting this handled for you , researching and looking forward to resolving it for you.

Best,

Revision Skis"

And again now 5 days without a response.

What the fuck is there to research? lol It's not a fucking term paper, it's do you have a record whether or not you mailed my skis I ordered to my address? They obviously have a record of all our credit cards which they charged and took our money over a half of a year ago so I don't see why it's so hard to keep track of who you did and didn't ship skis to.

Pretty sure they're just gonna forever keep sending us shit that says they're working on it so that they can avoid any lawsuits by saying they're working to fix the problems.

RIP to my $380

Also maybe they just blocked me, but pretty sure they deleted both their Instagram and Facebook accounts. Burn in hell Revision Skis.
 
13817581:dan38 said:
Yeah I just saw this too... If they really think thats gunna fool anyone they're kidding themselves.
Click to expand...

Lol first post was saying to pre order skis for next season, kid called them out in the comments. Also love seeing "award winning" in the bio, whether it's true or not it's comical to the brand
 
You must log in or register to reply here.
Back
Top