ItsyaboiHUCK
Member
So just wondering I know revision fucked up with this shipping shit but from most reviews they seem like the make a decent ski is this true?? I really did want to give them a chance
Revision Messed Up
- Thread starter Jcamotts
- Start date
cobra_commander
Active member
13776259:icculus. said:
Nobody is...
junyawatanabe
Member
13776208:ItsyaboiHUCK said:
read through the thread, should give u an answer.
cobra_commander
Active member
13776271:icculus. said:
I'm smarter, more experienced, and significantly better looking than you are.
Park_Ranger
Active member
13776010:a_burger said:
Not really trying to help, as there is nothing that I can do... but I'm not trying to be a dick dude. I feel for you man, this situation blows and if I were you I would be really upset.
I am simply stating facts in hopes to highlight the reality of the situation.
SofaKingSick
Active member
13776208:ItsyaboiHUCK said:
This is going to sound douchey but I thinks it's sorta relevant to credit my answer a little bit...I'm a very good skier and I've skied tons of skis in the past 16 years since I started park and freeride and yes they're definitely good skis. If my talismans were a little stiffer id consider them my ideal park/resort ski and I use them for everything
This situation sucks-- they don't seem to have handled it well at all-- and that's too bad but the skis are good yes
Wutever
Member
13776337:Park_Ranger said:
I dunno, I thought it was pretty helpful. The reality is if a factory is in China, the shipping is going to take a while. My dad ordered a magnetic globe for my brother, it ended up coming from China and it took a month to arrive. Once the skis are shipped to Revision themselves, the distribution will be varied depending on how close the customer lives to the shipping headquarters. Doesn't mean it sucks any less but it is something useful.
Just my two cents: I think the key to providing good customer service to those who choose to place orders with a company is to follow through. Providing transparent information to the customer instead of covering up is the logical way to properly deal with the situation IMO, but it doesn't mean that's how a company chooses to run. They seemed to have started out being transparent, saying they needed to hold off on shipping due to quality control, understandable, appreciated even. But it seems as customers became disappointed, they began covering their asses.
Saying "just a few more weeks" in order to prevent customers from rejecting funds through PayPal, credit card companies or their bank. I saw some people saying they still haven't received notice of their orders shipping and tomorrow is the 15th, easily half way through the season for some people's locations. I'd be beyond frustrated with the situation, especially since you probably paid good money for them.
If you have nothing else to ski on and are not attached to what you've ordered/not willing to wait, I agree with what others have suggested. Just pull the plug, dispute with your form of payment and find yourself a ski from another company that will arrive sooner than later!
ItsyaboiHUCK
Member
13776361:SofaKingSick said:
Thank you!! I see everyone bitching about what's happening and if I were them ya they have every right to complain,but you don't need to destroy and undermine this skis this company makes if there are decent skis
snowfinder
Active member
Anyone know where I can pick up some epic planks ?
13776532:j.w.v said:
It's not crazy though, this is just straight up lazy. To think that you can invest so much time and energy in to a business, then tank just because you refused to email kids back. I'd have had a spreadsheet with every pre-orders' email and sent a weekly mass email update. It takes ten fucking minutes. This whole situation is just straight lazy.
The worst part is im a huge fan of every single athlete they support. They will be the ones who suffer the worst from all of this.
snowfinder
Active member
13776537:loganimlach said:
This foreshadowing a bunch of new team riders for Armada ?
profa_212
Active member
13776537:loganimlach said:
They shouldn't make it. That's how it works. If you can't take 10 minutes out of your day to email people updates you absolutely don't deserve to be a company. They can't take 10 minutes out of a fucking month. They get what they try for. Pure lazyness.
Sucks for the riders though. Hopefully they find new teams.
cobra_commander
Active member
Hopefully the consumers get their money back
GrandThings
Active member
I like how the most helpful person in this thread is an Armada employee. Logan, you're the man. I'm getting new sticks next season, deff gunna have to be Armada's.
Jesse.White
Member
I absolutely feel for the kids who got shafted by this whole deal. Theres nothing worse than being a broke college student and having money tied up in skis that you'll never get. Revision is totally fucked after this whole ordeal, while it may not have been directly their fault they certainly didn't help the situation with piss poor customer service. To all the folks who need new skis ON3P is the move.
SteadySpaghetti
Member
Yeah Logan is the goat, to anyone saying leave them alone with the emails, listen to Logan, its not hard to do your job in customer service, they are being lazy because they know they messed up
Ill get my Revisions when they come, and i will never, ever, ever, order a single thing from Revision again
Im gunna be patient with this one
They said the skis are on route to the warehouse, and they said this around a month ago, so its only a matter lf time before its in their hands
Next time i need some new skis im definitely putting my money into somethin like Armada, J, or ON3P
Happy waiting
Ill get my Revisions when they come, and i will never, ever, ever, order a single thing from Revision again
Im gunna be patient with this one
They said the skis are on route to the warehouse, and they said this around a month ago, so its only a matter lf time before its in their hands
Next time i need some new skis im definitely putting my money into somethin like Armada, J, or ON3P
Happy waiting
Jesse.White
Member
13776868:SammyDubz said:
Truth, but being broke is a direct reaction from purchasing ON3P's.
Instagram has not been updated in 3 weeks. Facebook has been dormant since mid December. Looks good when your social media ceases altogether. Can't wait to add this turd to the mound of shit that is failed ski companies with no ambition beyond trying to be cool to NS for 2 seasons.
When will you fucking bandwagon jumping kooks learn?
When will you fucking bandwagon jumping kooks learn?
If you haven't received your skis, file a chargeback with your credit card company. The card company will start an investigation. At that point it's up to Revision to dispute the chargeback. The only way they can successfully dispute the chargeback would be to provide satisfactory documentation and proof that they fulfilled your order and shipped your skis. Since they obviously haven't done that, they'll lose the chargeback dispute and you'll get your money back.
hot.pocket
Active member
13776537:loganimlach said:
You're joking, right?
SofaKingSick
Active member
13776920:Session said:
Relax, silky Johnson. What are you even accusing the customers of? They're pretty sick, decently priced skis. I'm still happy I bought mine 2 years ago. Buying them doesn't make someone a bandwagon jumper haha you fuckin grinch
13777579:hot.pocket said:
Obviously I wasn't leaving out the kids who aren't getting their skis. I meant as far as the company tanking
hot.yoga.boiz
Member
13776361:SofaKingSick said:
CLAIM
Shoey-Ski
Active member
Disclaimer this is just my honest opinion, I think they are a great company providing a good ski with a low price point and a good warranty making it more affordable for broke teens to get new stuff, at the same time I understand from their point all their skis weren't made right and they have to do another's production mid winter and wait for crazy shipping times , however they should've handled the situation way better and provided more support for the customers that did order instead of ignoring everyone which they obviously are because you can't tell me no one in their whole company is working rn just because they aren't actively shipping their products
cydwhit
Active member
13777741:Session said:
Yeah, this would be inexcusable if it was one of the indies who actually build all their own skis, even though the production variables there are incredible. The fact that they're having this issue, and communicating this badly while selling a generic third party ski strikes me as the opposite of great.
Shoey-Ski
Active member
13777741:Session said:
This is very true but in the tiniest little bit of defense for them, this is all because the original products didn't meet their standards and they didn't want to sell them, so let's say normally their factory has all summer to make the skis they need for the year now they make them all wrong and have to remake them all and are expected to remake in a fraction of the time but that is no excuse for the lack of customer service
+choppachase+
Member
OMFG same shit happening to me bro, I ordered my skis very late OCT and still don't even have a tracking number. I asked for my money back last week and still haven't gotten a reply 10 days later. I'm so pissed, they won't even get in contact with me or keep me updated. I regret paying for these skis over 3 months ago.
13777760:Shoey-Ski said:
But when you don't actually manufacture. Your overhead should consist of the QC of your producers who are building your product. Meaning get the fuck on a plane and make sure the product you are taking kids money for is being built to spec. that is what REAL businesses do.
jbond3
New member
13777784:+choppachase+ said:
I am in the same exact boat my friend. I ordered a pair of Blink 176s on the first week of the pre-sale. Who knew we would be so screwed. I haven't heard a thing, and I am not sure when they are going to arrive or if they are going to arrive.
If anybody has heard anything from Revision, please let me know
Swandog7
Active member
So its past their new due date (that being the first week or so of January) and no one has still received the skis yet??? I feel like a team of newschooler members could manage a ski company better. No refunds, no emails, no skis. You fuck up all 3 things you needed to do on a pre-order and you cant do one of them. Please shut down your company, its going o happen eventually voluntarily or not.
jbond3
New member
I just filed a claim with my bank because the idiots at Revision don't have the decency to answer an email, respond to letters, or answer their own phone.
Also, revisions phone number is 720-608-0251. Please everybody feel free to try to call them and scream into their answering machine.
They accepted over $400 from me on August 3rd, but its way way way overdue now and they can't even answer an email. Never been more bummed out.
On a side note, if I get my money back, I get to look for new skis. Fingers Crossed
Also, revisions phone number is 720-608-0251. Please everybody feel free to try to call them and scream into their answering machine.
They accepted over $400 from me on August 3rd, but its way way way overdue now and they can't even answer an email. Never been more bummed out.
On a side note, if I get my money back, I get to look for new skis. Fingers Crossed