Revision Messed Up
- Thread starter Jcamotts
- Start date
Young_patty
Active member
13768550:itscoop said:
13768739:aroge said:
Yeah wtf when I asked for a refund they just told me they didn't refund pre orders. Took them a week to do it to.
Wutever
Member
13768538:loganimlach said:
I know everybody already said something about this, but this right here is why I love this skiing community. Some companies/groups don't care, and that blows. But sometimes it's the individuals in the larger whole of the community that make a world of difference.
Logan coming in clutch in a shitty situation this holiday season!
Kolbalt7
Member
The whole thing is really aggravating. it's almost January and there's still no updated shipping date. they said in the email that it would be early January at the very latest, and it would most likely be before that. but it looks like that's not true. they seriously need to get their shit together. the skis better be A1 if I'm ever going to buy their stuff again.
also, does anyone know how we're getting the coupon? like is it going to come in the box with the skis, or are they going to email everyone a code? has anyone gotten theirs yet?
also, does anyone know how we're getting the coupon? like is it going to come in the box with the skis, or are they going to email everyone a code? has anyone gotten theirs yet?
K-Dot.
Active member
13768538:loganimlach said:
Just adding to Armada's already near perfect track record of being a larger freeskiing company that is also very in touch with the culture. Even after revision makes some knock off edollos and jjs, Armada still forgives some kids for getting duped and hooks them up for FREE. Thats some damn fine customer service if you ask me
Skibumsmith
Active member
13768538:loganimlach said:
Damn. Next time I buy skis they might be Armadas. What a legend.
cobra_commander
Active member
Y'all suckers who paid these retarded lowlife scum should be filing claims to get your money back. You are never gonna see your skis, and on the quarter off chance you do, they are likely gonna break in a half second of skiing.
CoreUpt
Boone
Ramp
Epic
Klint
Battala (or whomever they were)
Revision
It takes more than a few forum posts and some team riders to make a ski company. None of these ski companies brought anything new to the market. Never had any drive or commitment. Plenty of smaller companies that did.
Over the years:
Line
Armada
4FRNT
Moment
Praxis
ON3P
You can tell those last companies all care about skiing, from their conception to the various places they are today. There was (and is) something about them that made an impression. Something the companies that have fallen by the way side never had.
CoreUpt
Boone
Ramp
Epic
Klint
Battala (or whomever they were)
Revision
It takes more than a few forum posts and some team riders to make a ski company. None of these ski companies brought anything new to the market. Never had any drive or commitment. Plenty of smaller companies that did.
Over the years:
Line
Armada
4FRNT
Moment
Praxis
ON3P
You can tell those last companies all care about skiing, from their conception to the various places they are today. There was (and is) something about them that made an impression. Something the companies that have fallen by the way side never had.
cobra_commander
Active member
Y'all suckers who paid these retarded lowlife scum should be filing claims to get your money back. You are never gonna see your skis, and on the quarter off chance you do, they are likely gonna break in a half second of skiing.
CoreUpt
Boone
Ramp
Epic
Klint
Battala (or whomever they were)
Revision
It takes more than a few forum posts and some team riders to make a ski company. None of these ski companies brought anything new to the market. Never had any drive or commitment. Plenty of smaller companies that did.
Over the years:
Line
Armada
4FRNT
Moment
Praxis
ON3P
You can tell those last companies all care about skiing, from their conception to the various places they are today. There was (and is) something about them that made an impression. Something the companies that have fallen by the way side never had.
CoreUpt
Boone
Ramp
Epic
Klint
Battala (or whomever they were)
Revision
It takes more than a few forum posts and some team riders to make a ski company. None of these ski companies brought anything new to the market. Never had any drive or commitment. Plenty of smaller companies that did.
Over the years:
Line
Armada
4FRNT
Moment
Praxis
ON3P
You can tell those last companies all care about skiing, from their conception to the various places they are today. There was (and is) something about them that made an impression. Something the companies that have fallen by the way side never had.
SofaKingSick
Active member
13771332:cobra_commander said:
i know this is the internet so everything has to be a dramatic, audacious claim, but do you really believe that they won't receive their skis? and if they do, more than half will break? cause id be happy to bet you on that
what im getting at is yes, they screwed up, but you people sure love to act like the sky is falling. they messed up and didnt handle the customer service side of things well at all. they'll get their skis late, and the world will continue to spin
and for what it's worth, i really like my talismans. good skis that i got for a fraction of a normal price haha
cobra_commander
Active member
At this point I would say it is a coin flip if people ever get their skis
I also know that Revision skis break at an alarming rate. Maybe half of them, maybe less, maybe more.
The folks who never ski hard probably won't brake them, but of the folks I know do ski hard and do use revision skis have all broken at least one ski.
I also know that Revision skis break at an alarming rate. Maybe half of them, maybe less, maybe more.
The folks who never ski hard probably won't brake them, but of the folks I know do ski hard and do use revision skis have all broken at least one ski.
SofaKingSick
Active member
13771350:cobra_commander said:
(mugatu voice) ....he's absolutely right!
i also agree that half, or more, or less, of the skis will break. that's a really good point, thanks for posting
as for your third point: i have skied many many park and freeride skis since i started in 2000. i have put my talismans through lots of abuse including landing on a rock off a cliff and they are taking it very well. im not claiming that other people won't have worse experiences but in my experience these skis have held up just fine esp considering their bargain basement price
cobra_commander
Active member
My guess is 30-60% of all Revisions pairs of skis will experience a catastrophic failure of one of the skis in the first two years of skiing.
SofaKingSick
Active member
13771363:kbrando said:
agreed. that's exactly why i bough revisions, i could get a more expensive ski of similar shape but the things exist for me to slam on rails, rocks, and landings. if i can get a deal on em i might as well because i highly doubt their durability will remove less value from my use than amount added by the good price. i have thoroughly trashed volkls, armadas, salomons, dynastars... they all get thrashed. cause im just that good, cobra commander!
13771361:cobra_commander said:
well, i think that's a huge range and 60% sounds extremely pessimistic. but theyll never release those numbers (and if they did and we wanted to really get analytical about this we'd need to account for prices in our calculations) so this discussion is largely academic i guess haha
AngryGramps
Member
13771361:cobra_commander said:
not sure where your pulling that number from. I've had a few skis from revision and found them to be really durable. I have a set of the original talismans that I use when its early or late season and literally slam on rocks and grass and shit and they've held up for 3+ years after being subjected to nothing but abuse...same deal with the subtractions i have. I actually got a second set of subtractions in the bigger size because I was so impressed by them. When I used to ski atomic i would go through at least a set of park skis and a set of pow skis every season so its not that I'm easy on my gear. Im stoked to have my blinks come in when they get them out (should be soon) and for what its worth this is the first time in the 3 years I've been a customer that I've heard of any issue with them or had my skis show up late...
have you ever actually owned a set of skis from them? like had any personal experience at all? they're actually quite good skis IMO, people just freak out because they're not buying from a shop and paying twice for the same product
SofaKingSick
Active member
13771373:angrygramps said:
you know exactly where he's pulling that number from
people love to bandwagon on things like this. revision threads ebbed and flowed between being net positive net positive in the past and just when it seemed they were trending more positive, this thread happened. and i think it's fair to complain about this. but it's also caused plenty of armchair experts adding their opinions on skis theyve never ridden
TNORTS
Active member
Just to give an update to everyone in my situation, straight from Ed,
"I just wanted to let you know that all skis are en route to our warehouse and we will begin shipping as soon as we receive them. We are very sorry about the delay and we are truly appreciate your patience."
got the email today. sounds like stuff will get shipped out soon
"I just wanted to let you know that all skis are en route to our warehouse and we will begin shipping as soon as we receive them. We are very sorry about the delay and we are truly appreciate your patience."
got the email today. sounds like stuff will get shipped out soon
GayWolf420
Active member
Lmao, revision is basically jiblife but as a ski company.
SteadySpaghetti
Member
13771494:TNORTS said:
got the same email
They need to get their shit together Im 100% never buying Revisions after this
Randy_Quench
Active member
13771534:DeebieSkeebies said:
hahaha yes
SteadySpaghetti
Member
13771743:a_burger said:
yeah many times
that was the only email i got back since november
13772662:danbrown said:
Absurd. Guess you can't expect much for such a steal on the price. What company doesn't provide a phone number... it almost seems like an illegitimate company. Really keeping us in the dark about everything, which is total bullshit. Blue ballin' the entire season.
SteadySpaghetti
Member
13772657:nottyham4 said:
this
Park_Ranger
Active member
13755253:-Dan said:
LAWLZ
TNORTS
Active member
They said skis would ship out beginning of January like 20 months ago. Sent them an email like 4 days ago and got a response the next day. Its shitty of them not to respond but you guys were sending them multiple emails from November to January knowing very well the time frame they laid out for you. They probably got a shit ton of clutter and had a hard time reaching everyone. They fucked up, owned up to their mistake, and fixed it instead of sending out crap skis.
13772804:TNORTS said:
So I get that Revision made the wise decision to remake their skis, as opposed to half-assing the production and skimming on quality. That's smart. The $100 coupon they provided was smart, but nonetheless you all do realize that this is not a refund on the skis - no one receives money back in their pocket. Rather, customers purchase apparel from the website that will aid the company in marketing the brand.
Those who had made purchases were told and I quote, "We are promising an updated targeted ship date of the first week of January, but anticipate shipping sooner." Pretty words-y way of promising, but not promising something.
Well... today is January 10th and this promise fell through. An update had informed the customers that the skis are en route - which is great and all - but is a courtesy email to notify everyone of a further delay in the shipment. I get that that's not under their control, especially considering the holiday season and weather this time of year, but frustrating nonetheless. I gave them the reasonable benefit of the doubt every time, yet I felt as if I was being slighted.
It's one thing to deliver on the production of a quality ski. It's another thing to deliver a quality ski on time and follow through will all the promises made to your customers, all the while being as transparent as necessary so this thread doesn't happen. Not an ideal way to gain or keep customers.
Quality skis are not inexpensive, regardless of the steal that these were, and I don't want to receive the runaround on something that I paid five months ago for and was unsure as to when I would receive them for two months of that time. The least they could do is hire more personnel to handle their customer service. I don't think I'm being unfair whatsoever.
Shoey-Ski
Active member
13771332:cobra_commander said:
FYI just because they are big companies and have been around for a while doesn't mean they make 100% bombproof skis, I've seen multiple pairs of line skis snap and delam, and the old Klint pipe stars I had were some of the burliest skis I've had, and the only reason Klint still isn't a thing today is because of issues with the owner(divorce ) not because they made a crappy product
jbond3
New member
I'm a little late to the party on this one but I have a pair of the new revision blink 176s and I love them. Revision may not be a "core" company but I haven't had any issues with their skis yet. In my experience, they are just a new brand that has bad customer service but still makes a solid product. (not the best skis, but they former aren't the worst).
Park_Ranger
Active member
13775915:a_burger said:
The average lead time for exports out of China to the US is 24 days (19 for West Coast, 33 days for East Coast) If the skis haven't shipped yet, you're looking at late February/early March delivery at best.
13776010:a_burger said:
Why? Really all of you should be having your banks reverse charges on these pieces of shit. Revision can fuck right off. They should be sitting in front of their computers sucking everyones dick and answering every e-mail from people who put their faith in them. After all, it's not like they are tied up actually manufacturing skis themselves to deliver to their customers.
TheSmokinL
Member
13776056:Session said:
Gonna be as unbiased and objective as possible and agree with this for the fact that you CAN do something if you want. Your bank should be able to take care of the charge if you take the time to give them the information as to why you want it reversed. Sucks to not have skis for half a season and to start fresh, but there's so many other ski companies with positive reputations that would gladly take the business...
J-C
Active member
13776061:TheSmokinL said:
Did this about a week ago. Just got my money back today without any problems. You can also file an FTC complaint if you want https://www.ftccomplaintassistant.gov