PM's/Thread Posts not working?

[meekus]

Ever since the new header update, it sometimes takes 3-5 tries to send a message, and sometime my thread posts don't go through for a couple tries. Wondering if this is happening to anybody else.

 

[Shoey-Ski]

The messege thing is happening to me it's so annoying I have to log on to my computer just to send a messege

 

[Mr.Bishop]

Can we get a Screen grab / browser / OS report from you guys? Post here, and anyone else seeing this please post up!

 

[Shoey-Ski]

Can we get a Screen grab / browser / OS report from you guys? Post here, and anyone else seeing this please post up!

Basically I'll type a message hit send, it will say sent but it will never show up below in the actual convo, I will then reload the page and it still won't be there, now I have to get on my laptop to pm

 

[Mr.Bishop]

Basically I'll type a message hit send, it will say sent but it will never show up below in the actual convo, I will then reload the page and it still won't be there, now I have to get on my laptop to pm

What browser are you using?

What Operating System are you using?

Can you get a screen grab?

 

[nopoles]

Ever since the new header update, it sometimes takes 3-5 tries to send a message, and sometime my thread posts don't go through for a couple tries. Wondering if this is happening to anybody else.

Where are you sending the message? From your Inbox or from somewhere else?

 

[Shoey-Ski]

What browser are you using?

What Operating System are you using?

Can you get a screen grab?

iOS, and safari, but no poles messeges me and I was able to respond, let me try to messege other people and I will report back

 

[Shoey-Ski]

Okay, idk what changed but I can now send messeges fine

 

[Mr.Bishop]

Okay, idk what changed but I can now send messeges fine

Well, nopoles is our senior tech guy, so presumably he was looking into it. Maybe even fixed it.

 

[nopoles]

Okay, idk what changed but I can now send messeges fine

Did you happen to be messaging somebody you've never messaged before? For example, you clicked "Send Message" from their profile?

 

[Shoey-Ski]

I can now send messeges but when someone responds to me the messeg notification never goes away, even after I respond to them

 

[nopoles]

Okay, idk what changed but I can now send messeges fine

When you had the problem, did you happen to be sending a message to a member for the first time? Meaning you've never IM'd with them before? Or was it an ongoing conversation?

 

[Shoey-Ski]

When you had the problem, did you happen to be sending a message to a member for the first time? Meaning you've never IM'd with them before? Or was it an ongoing conversation?

On going convo, well actually both this had happened for a few weeks

 

[nopoles]

On going convo, well actually both this had happened for a few weeks

Around what time (and whats your timezone) are you sending the messages?

Do they just disappear or do they show up eventually, like they were delayed?

 

[Shoey-Ski]

Around what time (and whats your timezone) are you sending the messages?

Do they just disappear or do they show up eventually, like they were delayed?

random times throughout the day, most dissapear some show up later like 30 min

 

[Shoey-Ski]

Up because I'm having this issue, I even tested it I send j_s a pm and he never received he also tried send me one and I never got it, after you hit send they show up in the convo but once u refresh page they dissapear and it's like u never sent them

 

[Shoey-Ski]

Up because I'm having this issue, I even tested it I send j_s a pm and he never received he also tried send me one and I never got it, after you hit send they show up in the convo but once u refresh page they dissapear and it's like u never sent them

Nevermind problem fixed, j_s and both just received all the messages it just took a little

 

[Mr.Bishop]

Nevermind problem fixed, j_s and both just received all the messages it just took a little

How long did it take?

Can you try sending another one to see if there is still a delay?

 

[Shoey-Ski]

How long did it take?

Can you try sending another one to see if there is still a delay?

It happened last night shortly after midnight est and they didn't send for like 45 minish now everything is fine

 

[Mr.Bishop]

It happened last night shortly after midnight est and they didn't send for like 45 minish now everything is fine

If you're awake can you try again one night roughly at the same time?

It could be a one-off as we perform massive maintenance on the site over the summer.... but it also could be a runaway script.

 

[Shoey-Ski]

If you're awake can you try again one night roughly at the same time?

It could be a one-off as we perform massive maintenance on the site over the summer.... but it also could be a runaway script.

Yeah for sure, I'll try send you a pm around that time

 

[Shoey-Ski]

If you're awake can you try again one night roughly at the same time?

It could be a one-off as we perform massive maintenance on the site over the summer.... but it also could be a runaway script.

Incase you don't check your pm, here's what happened ( when I say sent I mean they show up in convo below, after I refresh the page, the nonsending ones show up but dissapear after I refresh the page )

11:59-sent

12:00-sent

12:01-sent

12:15-unsent

12:16-unsent

12:17-unsent

My guess is the unsent ones will eventually send ( like they did last night )

 

[Shoey-Ski]

Also I just got a notification that a member quoted me however when I click on it all I see is the last post I made , no new posts (12:23)

 

[Mr.Bishop]

Incase you don't check your pm, here's what happened ( when I say sent I mean they show up in convo below, after I refresh the page, the nonsending ones show up but dissapear after I refresh the page )

11:59-sent

12:00-sent

12:01-sent

12:15-unsent

12:16-unsent

12:17-unsent

My guess is the unsent ones will eventually send ( like they did last night )

Awesome thanks for doing that!

looks suspicious with the timing. Well look into it!