dont be a dick dude..just because somebody doesnt like your product doesnt mean their opinion isnt justified.
anyones whos dealt with a smaller company knows what he is talking about..
cant any HUGE ski company(k2,rossi,salomon,atomic,etc.) complete your warrantee transaction is less than a week?highly doubtful.
PM Gear sent me a new pair of skis in 3 days. yes..3 days. and i got to keep the other pair and epoxy them back up. sorry, but you, or any other huge company for that matter can not do that. to me thats nearly 1/2 of what makes up a legit company.
PM Gear, Moment, Igneous, Movement, Armada, Praxis, Black Diamond, Helly Hansen, Dakine, Smith, Giro, and Hestra are at the top of my list.
All of them have a legit-totally legit customer service-from personal experience and what ive hear. All put out exceptional products and *most* are way chill people. Also Pm Gear, Moment, Igneous, and Praxis are 100% customer driven.