I was in Porters last season and a guy walked in with rear-entry boots from the 80's or so.  That's not the funny part yet.
Apparently, they were too big, and he was wondering if the shop had the right screwdriver to make it smaller so it would fit him.  When they told him they couldn't do it, he asked if there were inserts.  Legit question, but when they said that it really wouldn't be very effective to try making inserts as they would result in movement in the boot, he completely flipped out and got pissed that they were trying to screw him out of his money.
Somehow the sales guy (who really did know what was up very well) turned it around and the guy walked out of the store with new boots AND a pair of the last year's demo Volkl AC40s.
Miracle working salesman, and from what I know, he didn't even fib or exaggerate the tiniest bit.