Sorry if I came off that way, didn't really mean to, but what can you expect?
I mean we have no monthly fees, they aren't making any HUGE amounts of revenue from the site and I'm sure at a time like this they can't afford to add many new coders to their staff. I realize it's a small issue, but the admins/coders aren't as quick and reliable as you seem to think. I'm not saying they don't work hard, but I mean there is only so much they can do with such limited resources, and they have so many other things they're dealing with right now.