haha, if I won skis of any kind, I think I'd be pretty pleased. If someone complained after winning a pair of skis that weren't the latest and greatest, they should be slapped (spoiled little kids...)
I'd be SUPER mad and complain if they weren't 08 Bacons with FKS155's on them and spk boots already in the bindings. If it was anything other than what I just listed I would refuse them.
What they're trying to do is make sport services a completely different part of the store. They want us to think and act like a local privately owned shop. And I know what kind of reputation Joe's has going, but you can usually talk to a sport service tech and most of them know whats going on.