I am thinking that i got g'ed out of a saga jacket what should i do

H

hippystinx

Member
i am pretty sure that i am about to get g'ed out of a anomie jacket which is a healthy 300 bucks down the drain....any one know any one i can call who works at saga because they are shitty about answering there phone and email.....
 
well i placed an order last week and i got a verification for permission to charge my debit card and then i got a order confirmation email...then nothing...no fallow up email....no call.....and i have called and emailed saga and no one has gotten back to me
 
it just seems like with most legit online retailers there customer service stays in contact with you gives u shipping info...such as backcountry.com, moosejaw, mountain gear.com, getboards.com...call me paranoid but shouldnt a company be answering calls and responding back to emails...and the only reason i am skeptical is because last season a good number of people did get g'ed out of there gear
 
yea it doesnt really sound like your going to get "g'ed" out of a jacket. And im sure if they run short, you will get a refund. You got an order confirmation, which means, they have your order, and have confired it. duh.
 
i dont even think people who ordered suits last year have received them yet. last i heard they were shipping in november, so you might be waiting a little while
 
Hey! I ordered a jacket and pants two months ago and haven't gotten them either!  I haven't even been able to get intouch with them.  If they are supposed to be giving people refunds i know I haven't gotten mine..... these guys really need to step up the customer service cause I've called a bunch of times and havent gotten any news.  It's really frustrating.  
 
My guess is that they are a new outerwear company that probably has their gear made over seas to cut costs. With that, all of the stuff has to go through customs and Saga is definitely not on the priority list. Saga probably doesn't even know when they will get the shipment in and I would guess mid to late November. Cut them a little slack - they're new and small.
 
and I just looked at their site and it clearly states "

You are currently PRE-Ordering 07/08 Saga Anomie line. Shipping will begin in the first two weeks of November." SO take a deep breath.. it's almost on its way!
 
I get the whole small company thing and cutting them some slack, but the least they could do is give their customers some news.  
 
Oh yeah I totally agree. I was just trying to provide you guys some relief of whether or not you were going to get your stuff
 
yeah i just heard back from them and yeah i think i will be getting a jacket late november or early december which is unfortunate becasue i will be jacketless for my trip to utah over november break
 
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