Help with my phone?

Commonwealth

Active member
Alright, so I know that this is a shot in the dark, but I don't feel like dealing with LG customer support right now (I'm already dealing with Dell due to my brand new laptop already being fucked up), so if any of you could provide any insight I would greatly appreciate it.

So here's my story. I bought the LG VX 9400 last September, and I've had no complaints.

img_3242_lg-vx-9400-verizon-1.jpg


The phone has never acted strange on me until this week. Ever since I bought it, I've kept it in my pocket. There has been no water damage, and I've only dropped it a few times. However, a couple of days ago I took it out of my pocket and it was off. I didn't think anything of it, I figured I just accidentally pressed the off button. So I turned it on and put it in my backpack and walked to class. The next time I took it out, it was off again. So I brought it back to my room and turned it on again. I left it on my desk and walked to my friends' room down the hall. Upon returning, the phone was off AGAIN.

This is when I knew that something was potentially wrong with my phone. I turned it on and plugged it into my charger. I use my phone as my alarm clock, so it is on 24/7. When I woke up in the morning, the phone was (thankfully) on. This led me to believe that the problem was with the battery. However, in the previous cases when I would turn my phone on again, the battery life was still 100%.

Does anyone have any insight as far as what could be happening? Is the battery loose (ie losing connection to the phone)? One thing that I noticed was that the closing music that occurs when my phone is turned off was NOT happening, so that led me to believe that it is dying/something is wrong with the battery connection.

Again, any insight would be great!

Cheers

 
i have the same phone and love it, but have the same problem. my belief is that is is from the battery being loose because sometimes when i set it down after like exting just dropping it lightly on my desk it shuts off. it also does the shut off thing in my pocket. the thing that seems to work for me is taking the battery and out really shoving it back in to see if i can get it to stay and that seems to usually work.
 
My phone did the same thing..

even though i have a Chocolate, i went to the verizon store and the manager told me there was nothing they can do... i messed it up.

and i had to buy a new phone..

i hope you dont have to?
 
hey i dont know anything out your phone but just reading what might be wrong can you use like paper or maybe even some tape to jam or hold it in place? just an idea dunno if it would help or not
 
your battery may be toasted (or well on its way). if you've had it for a year it is very possible that it is going bad. phones just powering off is a fairly common problem as they get older. i worked in the cell phone biz for about 5 years or so and i used to see this all the time...especially with lgs. take it in and have it tested. they should be able to throw it on a diagnostic machine and test the battery. obviously its impossible for me to say for sure that this is what it is but its a good place to start. good luck bro.
 
if it is the battery moving arund, see if you can put a thin piece of paper or foam inbetween it and the battery cover
 
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