There are so many problems with getboards. I order a ton of stuff online, and getboards is by far the worst. Like someone said above, if you have to get your money back it takes forever. Also with getboards sometimes they won't have the item in-stock, but won't tell you until you call to say 'where the hell is my shit'. Then when you try to cancel it takes forever. I've also received wrong items, and wrong sizes on stuff from them. I'd recommend either jibij.com , backcountry.com, or d-structure.com