It is hit and miss. They are horrible at keeping track of their inventory so even though they take their order, there is a chance that they will e-mail you back saying that they oversold and ask you if you want anything else. In my case they took my order, two weeks later I e-mailed them about the lost stuff and they then asked me if I received the e-mail stating that they were oversold(they never e-mailed me). They offered me 30% off on any other item. I ordered a jacket and a set of poles and haven't seen or heard anything about it since. They didn't charge my card either time but they keep you in the dark and their communication was horrible. Good luck.