Evo Customer service=Joke

Ya EVO was alittle slow in shipping my POW gloves to me this year!!! It took almost a week in a half to ship from Auburn to Snohomish.

SPKA
 
I diaagree. When I have dealt with them they have been awesome. Super friendly and helpful. They also shipped my stuff out super quick. I don't see the point of coming on to this website and and making claims like that for no reason. That is just your experience. Don't make some overarching claim like that and I bet if you called them up to tell them you had problems they would try and fix it the best they could.
 
we'll see how they do with my warrenty tomorrow. i've never had any problems with them thus far. and if you're going to say something like this, back it up with why you feel that way.
 
I take back what I said about EVO. I recived a pair of gloves from them two weeks ago and then today I get back from skiing and I get another pair of the same gloves out of nowhere!! And today was a sick day at stevens also. Score one for me.
 
Your kidding right? I'm not sending anything back. Not my fault they messed up. But, Man I wish I was skiing right now!!
 
ok... so evo has had my skis for 2 weeks now. i took them in to get the bindings fixed/warrentied because the brake ripped off. stupid looks! well i left my skis there because the warrenty guy wasn't in that day. left my contact info taped on them and the guy said he'd put im at the warrenty guy's desk and he would call me two days later (the next day was thanks giving)

well its been two weeks now. i haven't gotten any call from this matt guy. i've called three times to talk to him. he wasn't there 2 times and i was givin his email address. i sent him an email and got no response. so i called a third time today. sweet! hes there!.... but on the phone, the chick says she'll have him call me. i wait and wait and then leave for work. phone never wrang. so now i go to send him another email and now the emails are bounching back from that address!!! WTF?!?!?!!?!? how hard is it to call somebody to tell them what the fuck is going on with their skis?!?!?!!? im really getting pissed.

EVEN STURTEVANTS HAS BETTER SERVICE THAN THIS!!!! you just have to put up with them saying... "oh look at his skis... he does rails and jumps..." this fucking sucks
 
I feel you my friend. REI took care of my situation in 3 days and I got multiple calls before things were mounted up just in case.
 
Kevin, I would say drive there today or tomorrow and just pick up the skis and take them to Sturts. Let them know you're dissappointment in their service.
 
but grant said that sturts probably wouldn't warrenty them since i bought them at evo. im going to call them again today. and yell at them. which is too bad cause the ashley chick that usually answers the phone seems like a nice person. its this matt guy that needs to get fired or get a fucking reality check.
 
it's a manufacturer issue, not a shop one. if the manufacturer will warranty it you can send it in through whoever you want.
 
Kevin you dumbshit, if you have a binding problem, call me first, I'll tell you exactly what you need to do to get your shit taken care of
 
well i called again today. this matt guy still wasn't available, but i talked to one of the shop guys and he said he sent them out to look about a week and a half ago and that the warrenty from them can take anywhere from 1 to 3 weeks. im still pissed.

i hate look bindings.

i'll call you next time i have a problem with them chris... im sure they'll break again
 
stop talking jibberish to me chris! next time i buy new bindings, i'll just buy some solomons seeing how i've never had any problems with them.
 
sucks to be YOU!

maybe you should just learn to not fall on your ass and break your bindings. I've never broken any bindings, my 1260s have demo bindings on them for christs sake.

learn to ski.
 
well for dinner most nights i have mashed potatoes steak a side salad and a beer

i think those skis are set at like 9 or 10
 
more like frozen macaroni and kitty cookies. you don't know how to cook dumbass.

and pomegranate blood all over the counter.
 
then eat an extra lunch on monday and by me a pass to stevens, oh were you refering to snoqualmies pass, then eat an extra lunch on mon, and tues and then buy me a pass.
 
hahahaha, I was going to say! Come on billy, stay on track!

and for the record, I'm at work now, getting paid overtime, to post on newschoolers. in the time it took me to make this post, I could have purchased a pass to snoqualmie AND stevens.

(not really)
 
i've had my s912 for a few years now without any problems

and just because i said you "have some meat on you" (compaired to Rob) doesn't mean you don't weigh anything.
 
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