CO Ski and Golf SUCKS

Andrew93

Andrew93

Member
Don't ever go there!

They mounted my bindings but used junior screws (for 50 pound children) not 200 pound park-rats!

Of course i was too dumb to realize that they were junior screws.

But point is that the bindings ripped out of the ski 3 times so i had to get them re-mounted 3 times ($75) and when i try to talk to the shop guys, front counter, and finally the manager about it (get some store credit or something) the manager makes some bullcrap excuses and tells me he can't do anything for me.. He didn't even admit that they messed up!!!

That was my rant..

Sorry, but i'd like to think the ski community is tight with one another, but d-bags like ski and golf piss me off.

 
yeah they almost ruined some FKS I had, and ended up being like a mm or 2 turned to the left on one side. mine were at least still usable. I just go to eskimo ski shop on county line now.
 
You really paid the same to fuck up your skis place 3 times?

Oh, and that's BS about the manager not being able to do anything for you. CSG managers have a ton of authority, then can even give away set ups to customers they feel are deserving, at least according to CSG founder and Grady CO CEO, Jerome Grady. He seems like a nice guy, I would try to get in contact with him, he probably wouldn't let this stand and will at least refund you the mounts.
 
There is a lot of trust that goes into having your skis mounted. Unfortunately, Colorado Ski and Golf has never earned my trust. A few years ago on a trip here before I moved, I stopped by one of the locations to check out the shop. They carry a fair amount of products, but some of the employees didn't really seem knowledgeable. I was told Jon Olsson's pro model park ski was awesome for backcountry, and especially backcountry jumps- not so much inbounds though. At 80 mm they were apparently 'too big' to be skied on the mountain. Needless to say, I wouldn't trust them mounting my skis, and while I didn't speak to a shop tech, the stories above lead me to believe I shouldn't get skis mounted there.
 
You can't generalize large chain type stores, each one has different people working behind the counter. The Colorado Springs CSG is a good place to go, IF you know the people. I trust Matty P and the head tech there to mount just about anything (they actually did a perfect free hand FKS mount AND BENT THE BRAKES to 120 mm for $15), but of course there are many people there who don't know a thing about ski gear and simply work as retailing assistants.

The same is true of Christy's sports. There are several people on this site and TGR who are very knowledgeable and work there, but the one next to my house is run by people who are not only very limited in knowledge (I was fit into a Dalbello Il Moro in size 27.5 and told I should go down to a 26.5 for best performance. I have size 12 shoes. I wear a 28.5 in Salomon and they are very tight. I literally could not put my toes any farther than past the ankle of the boot and the guy STILL insisted they were my size.) On top of that, they are assholes. If you mention the park at all, they roll their eyes and basically act like you're a moron.

In closing, anyone who has the same shop mount their skis improperly THREE TIMES is foolish. What on Earth were you thinking??!?!??!? Take it up with the manager and the tech immediately and go higher if they are unreasonable. NS is not the place to solve your problems.
 
I know a lot of there employees make very poor hourly rates.....when you pay poorly you don't attract quality workers so that may be the root of this problem.

 
I ripped out my heel piece mounted by ski and gold in aurora a few days ago to realize they drilled the wrong size holes and used the wrong screws also. after many mounts there this is my first problem i have ever had with them. you can't really blame the whole chain, you can blame the individual ski techs.
 
i had trust in them but they lost it this year when i took in 3 pairs of skis to get mounted on two of them both marker jesters they were not even screwed down right they were off the ski about 1/2 cm and the other on an fks binding was one mounted off center and 2 they drilled too deep i made them fully replcae that ski and binding and i got a 50 dollar in store credit of each of theskis that were not fully screwed down make sure you look VERY closly at the binding
 
^that is the one nice thing bout SaG. they definitely have the money to replace your shit if they fuck up too bad, just keep hassling em til you get what you deserve
 
I have nothing negative to add in regards to CO S&G, but I know that the people who work in the tuning department at Christy Sports know what's up, (particularly the Park Meadows location). So maybe check one of their shops out next time you need a tune.

As an experienced skier you should know to check your skis after you get them back from any shop before taking them out, but I'm not here to criticize. Just my two cents
 
CSG was founded by the Gart bros I believe. They cannot give away whole set-ups for they are a corperate shop owned by Vail. I work for the same company...

As
 
dumb computers = double post

As for all the miss-mounts = that just sucks. drilling with the wrong bit is just laziness unfortunately. As for the wrong screws?? that makes no sense because when you purchase a binding the hardware is already there and if you have a remount, there is no reason to switch out screws. If someone accused me of mounting with JR screws I'd laugh... cause that would mean that they had JR screws to start with: this is something I've never encountered though.
 
nah yer wrong, Gart Bros started Gart Brother's, the guy I said founded coloskigolf. You as a greeter may not have the authority to give anything away but if you don't think they can't write off some equipment..., mama's wrong again.
 
Yep. The Gart family started something and sold it to Sports Authority... And then started SSV which OWNS CSG... I am not a greeter... you, son, are talking about things that you appareanlty do not know 100% about. I promise you that CSG is owned by Vail... 100% starting last April. Its Aurora location is store #100 in our system. Ive had all my boot fitting training there.... I don't know what else to stay? im going to walk my whiskey drinking self away from the computer and away from NS... this has officially become retarded. I, as someone with more than authority than a "greeeter" cannot give away free equipment: PRE STORE POLICY. :) have a good day!
 
Yep. The Gart family started something and sold it to Sports Authority... And then started SSV which OWNS CSG... I am not a greeter... you, son, are talking about things that you appareanlty do not know 100% about. I promise you that CSG is owned by Vail... 100% starting last April. Its Aurora location is store #100 in our system. Ive had all my boot fitting training there.... I don't know what else to stay? im going to walk my whiskey drinking self away from the computer and away from NS... this has officially become retarded. I, as someone with more than authority than a "greeeter" cannot give away free equipment: PRE STORE POLICY. :) have a good day!
 
Recently their mounted was fired for so many mistakes you should have received a letter about it so u can get them remounted
 
i know two of the managers there, i get like 20-25% off every time i go and they have never messed up anything, all the employees are nice for the most part too.
 
wrong again greeter - while CSG is owned by SSV now, it was not founded by the Gart Bros. straight from the CSG website: Jerome Grady, founder of Colorado Ski & Golf
 
I don't understand how a shop can fuck up a mount? you triple check with the customer about where they want it mounted, measure to that point, fucking draw a line, put the boot in the jig, the jig on the ski, align the line on the boot with the line on the ski, and then drill holes through the jig into the fucking ski with the specialized bit that stops at the right depth automatically. a high school drop out should be able to manage this, all in 6-8 minutes or so per pair.
 
I've got another tip...

Dont get your shit mounted in the city. Just like buying boots go to the guys that do it because they love skiing, not because its an easy part time job. ya, big deal you might have to wait 30 mins but get your ass outta bed a little earlier. its worth it. and if youre cool and not a douche then most guys will work with you and make it a lil faster for some beer or green.

and ya, make CSG pay for new skis. i work for SSV (their parent company) and they should cover that. (unless youre skiing a jr binding like the squire and thats why your binding ripped out)
 
i used to at the one in the springs, and the one in Aurora.
Neither are perfect, then again nobody is. That ski shop has an insane volume of skis come through 99 percent of which never have issues. Unfortunately time to time mistakes happen we're all human beings. I'm sure some of you work at respective work places and mistakes are made. CSG does there best to take care of you if it is there fault.
Half of people's issues come from buying the wrong equipment in the first place then blaming it on the store. Not saying thats the case, just saying 99 percent of the time it is. For example and mediocre skier comes in, wants top of the line boots, tells the store he's a 3+ skier, is told he's a 26.5, and measured at that, then when that size is brought out, and tried on he'll say "can I have a size up? my tows touch" So the bootfitter, will go through a 20 minute explanation on why the boot should fit that way, and the customer 75 percent of the time will still go with the 27 sized boot to get more comfort. Later he'll come in and say we sold him a boot thats to big....
With skis, people by demo skis for $200 bucks, and then come in after they have some sidewall blemishes and try to get a free one off the wall just because they feel entitled to it since they spent lower then cost on a used ski from the year before when the current years skis are still 400. See what I'm saying? It's still a business.
When it comes to bindings people don't like to spend money. They'll spend $899 on the skis, $499 on boots, then for some reason ask where the $100 bindings are. Most the time at this point they're convinced of what they need to spend to get a deal, and figure cheap bindings will work cuz well...they're bindings. And spend the 100 for a Marker m10 or instead of getting the Jester get the Squire, or instead of the Rossi 120 or 140 they go with the Axium. With full intent of using this binding in the park or other various difficult terrain.
Example, a couple years or so ago I had a guy that was set on buying m7.0's for his kid that was 16, because he didn't want to spend an extra 50 on a binding that would've been more fit for his kid to ski park. 2 weeks after that the binding ripped out of the ski and toe piece broke in half. Tried to blame me and the store. But if he had gotten the stronger binding it wouldn't have snapped.
You'd be amazed how many people make up stuff too. And the managers usually bite.
 
I would never let Co Ski and Golf touch a pair of my skis. Same goes for Sports Authority. Most of the techs that work in those places are pretty inexperienced. I saw a new Wintersteiger automated tuning machine at SIA that will make it virtually impossible for techs to fuck up a tune. Until every shop has one of those, you will still be taking your chances. Also, nobody has created one of those for mounting.

In Denver, the Eskimo Ski and Board shop is the only place to go. The two Greg's that work there are awesome. They know their stuff. Probably have over 20 years shop experience combined.
 
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