Bindings Ripped Out of Brand New Armadas

DuncanK

DuncanK

Active member
Today, i ripped a pair of look bindings out of my brand new armada Jp Vs. Julien and I took them to a shop to get them helicoiled, but they said there was too much damage to the place where the screws were. I was just wondering if most ski manufacters will waranty a ripped out binding, particularly Armada

Tahnks
 
take them back to the place where you got them mounted and get them to

a) get you new skis

b) get them to get armada to get you new skis

if you mounted them yourselves, call armada and be veeery nice, unless they try to tell you to fuck off.
 
all that happened was i came out of a rail to 270 and came up a little short, and i looked down and my ski was going down the mountain and the rear part of the binding was on the snow, I called Jibij up today (they mounted them) and they just told me to helicoil them
 
I jus emailed Armada and hopoefully since they were mounted and bought by an authorized Armada Dealer, they will waranty them
 
why would they warenty a ripped out binding. sorry bud, but whoever mounted your bindings probably forgot to glue them in and thats why they ripped out so easily
 
also, if like you said it was rail damage or damage from something related to rails, most companies dont like to replace damaged goods that were damaged on rails, rocks, or anything like it. gl tho
 
There is no rail damage, it was just coming off a rail onto snow, there is no rail damage what so ever
 
isnt this a jibij problem? Ive heard so much good shit about them I would be surprised if they didnt get you back on the snow and deal with armada for you in the meantime.....especially since they mounted them.
 
From what I understand, put the pressure on Jibji, you bought and had the skis mounted by a Armada dealer. They should hook you up and it is between Jibji and Armada to work out who covers the loss between themselves.
 
one of two things happened

1) the binding mount on the ski was faulty. I highly doubt that, because ive never seen anyone rip a binding from an armada

2) incorrect mount (much more likely..and im not talking shit on Jibij, but it happens at all shops occasionally) that either wasnt drilled deep enough or they didnt throw some good glue in the holes. Also highly unlikely, but posibility of the wrong length (too short) screws were sent with the bindings.
 
Possible reasons a binding might rip out:

-Hole was not drilled with the proper bit (usually drilled with a 3.5 mm, but they could have done it with a 4.1mm)

-Hole wasn't glued (glue is supposed to keep moisture out)

-Screws weren't properly torqued and binding wasn't flush against the ski(happens rather often if the tech isn't checking)

-Holes were stripped out and the tech didn't helicoil them (the lazy techs skip the helicoiling rather often)

-The ski sucks and the core material is soft and crappy (not likely though with Armadas unless you did get a bum ski)

From my experiences, the most common reason for bindings ripping out have been because the holes were already stripped out and weren't properly fixed, and also because the binding wasn't sitting flush against the ski. Either case, it's because the tech wasn't paying attention...
 
Yeah, if you had a shop do it, I'd put some pressure on them to pay for the damage. Bindings should not rip out. If the holes are too worn, then the binding shouldn't be mounted with them. If the bindings are drilled in a new set of holes, the bindings should not rip out.

As far as Armada goes, it's def. worth seeing if you can get them replaced. Did you buy them from Armada or used?

Good luck.
 
if you're referring to his posts, you should talk.

and just because someone is new o this site doesn't mean they are new to skiing. I was skiing for 13 years before i joined NS.
 
There's something you can do while you're at the shop: Check to see if the techs are certified.

Ask who mounted your binding first and then see if they've been certified. Don't ask them straight out if they're certified, cause they can give you a run-around. Any tech can get certification, but if they aren't then you have a case against them.

They should have a certificate posted as well.
 
Dude, being certified basically doesn't mean shit all as far as your ability to mount bindings is concerned. It's all about liability in case of injury.

A fucking monkey could get certified to mount.
 
That's true, but for dspinseven's case, it's worthwhile checking cause if they aren't certified, it's easier to make a case against them.

Just a small detail really... no harm checking because it could help resolve the problem.
 
Only if the mounting is what caused the problem. What if a single bad core was at fault? What if the fiberglass hadn't been laid up properly? What if the epoxy hadn't set right? What if the ski wasn't pressed properly? What if the binding came with shitty screws? You can't possibly expect your shop to determine a ski's structural integrity BEFORE mounting.

Blaming the shop is gay if it's not their fault.

Basically, investigate the problem, find out what went wrong, THEN fix what screwed up your skis.

I'm sick of this "Bitch your shop out" mentality. If people knew how hard shop employees work for them, maybe they'd stop bitching and think about shit instead of coming in and bitching. Guess what people: IT ISN'T ALWAYS YOUR SHOP'S FAULT, SO STOP YELLING AT US.

Oh, and by the way, a fucking coffee and a donut will get you way better, faster, friendlier service with a fucking smile than yelling at the poor kid making $8/hr to sell skis, who's trying to subsidize a college education or a season's pass, rent, and ramen.

Oh, bring us beer and we'll do pretty much anything for you. bring us pizza and we'll do anything except provide sexual favours. We deal with 100 assholes a day, so being the customer that makes it worth it is to your advantage.

Just, you know, FYI. In case you're looking for really good help.
 
I'm not saying that he should go and piss on the shop guys there. I wouldn't like it considering that I mount several hundreds of skis a year, but it happens regardless.

To the customer, they don't give a shit who's fault it is, they just want it fixed. If things go well, then there won't be any problems for dspinseven. If he has problems getting a repair or replacement, then he might want to check into the tech's qualifications, especially if the shop is going to be anal about providing some sort of solution.

Even if it the skis are lemons, the customer is still going to talk to the people who sold the skis or mounted the bindings. And face it, people are lazy and want other people (the shop techs) to take care of their problems.

I've had about 10 irrate customers so far this year because their bindings ripped out or broke. Half of them were because the other tech can't mount for shit, the other half because the skis were crap and the core couldn't hold screws down. Trust me, I know about people bitching at shop techs.
 
They should! Especially when your skis are brand new. It shall be almost impossible to just rip the bindings of the skis. My guess, you got a bad pair of ski or bad pair of bindings
 
Normally it's because the skis were mounted improperly. Sounds like you're on top of it though, talk to both Armada and the shop, one of them should get you a new pair of skis.
 
the key to getting good service is being polite and makeing sure the employees know that you know it's not their fault. this works everywhere from resteraunts to hotels to ski shops. try it sometime, you might be amazed at how much people go out of their way to help you instead of some stuckup idiot bitching about something thats there own fault
 
yeah, just be cool with whoever you deal with at the shop, i work at one and customer service is a key, but i will DEFINATELY help the cool guy WAY better than the asshole.
 
look/rossi bindings rip out all the time cause the screw placement is so close in the heel all the pressure is directed in a single area. that is the only down fall they have.kinda sucks about the skis though sell them and get a new pair u are a big guy next time i suggest getting helicoiled at the initial mount of the bindings
 
You must log in or register to reply here.
Back
Top