Armada Warranty

I just did mine sent them in with some d lam it seams like they are pretty strict. It has to be one year and not rail or rock damage. They warrantied mine but I havent got them back to see if they sent me two new skis or what.
 
i did try.. my edge at teh tip is comming out and i emailed them with a pic and they said that it is under warranty for sure but he said it is warranty reparable.. i am not going to spend $60 to ship them out and find they apoxyed it back together.. and it looks like there are 6 other spots where this is gonna happen. I asked if i was gonna get get new skis or if it was just going to get repaierd and they havn't responded.. which is kinda gay..
 
well one sec here are the e-mail I got...

-------------------

Hello,

My name is Robert Carney I have a pair of AR5s and I must say that I loved

them

untill yesterday. I was riding and they felt little loose when I took them

off

I realized that one of the skis was splitting apart. I got the skis as a

gift

last May and they were brand new so they are less than a year old. I have

attached some pictures of the damage which should be warranty-able. However

they are my only pair of skis so I don't just want to send them and and have

you guys say that you cant do it... Which would suck. Thanks fot your help.

Bob C.

-----------------

Bob,

Sorry for the delay in response. I had to leave the office at the last

minute on Monday and am know just getting caught up. From your photo's it

appears as if your skis are under warranty, but we can't make a definite

decision and would like to take a closer look at them. Please provide me

with the following information:

Ship to address

Size of skis

Phone number

Your RA number to send those in under is 11-849 and they can be sent to the

following address:

Armada Skis Inc.

c/o Warranty 11-849

729 W. 16th St.

Ste A2

Costa Mesa, CA 92627

If you have any further questions please let me know. Thanks.

Tyson Hall

Armada Skis Inc.

-----------------

Robert,

I received your skis yesterday afternoon. The pack job was epic. Do you

want your blanket back? Anyhow, I took a look at your skis and your issue

is covered under warranty. Technically, under our warranty policy I'm

supposed to repair that. However, in my opinion the delam has gone a little

too deep to repair and our ski tech/repairman is out of town. I have a

matching ski that I will replace that with and send out this evening. If

you have any questions let me know. Thanks.

Tyson Hall

Armada Skis Inc.
 
I would rather have a new ski then a repaired one that I could have repaired myself. I was hoping that they would send me 2 brand new skis. From what I have learned Line has by far the best warranty.
 
I broke one of my ARV's last year and they said since I am so far away (Alaska) it would not be worth all the shipping so I just sent them some pictures of it and I got a brand new pair.
 
yes im quite dumb especially since maybe i like the skis i ski on and armada is the stupid company sending out free skis
 
What are you taling about... If you care about your skis you should send them in whenever a manufactures defect occurs. If you have never had a delam or a edge rip out then you are not skiing enough because it happens to ALL skis all the time.
 
i love amada's warranty, i broke a pair of the first years ar5 right under foot from rail damage and they said they were glad i sent them back so they could see what they did wrong and sent me a new pair of the next seasons skis, it was their first year so things probly changed but they are still some of the best skis out there
 
You must log in or register to reply here.
Back
Top