Armada Edollos Delaminated, No Warranty

[Stumpaster]

After 3 months of use my son’s Edollos first delaminated under front binding, then sidewalls cracked and peeled. I epoxied them to not miss vacation skiing and after that Armada disclaimed the warranty because I “changed, altered or modified” by epoxy gluing them AFTER they broke. My son is 125 lbs.

 

[tdollo]

edge cracks indicate impact damage. It sucks but that's the way skis are. Also delaming after 3 months isn't a defect, its just normal wear and tear.

 

[Stumpaster]

Interesting. Did not happen on his Factions or ARV 86. So all that Armads marketing talk about Edollos being Henrik’s favorite and extra durable edges and bottom and designed for park use is just BS?

 

[Stumpaster]

Edge cracks could also be a result of sidewall busting loose - no vertical support for the edge.

 

[tawmi]

So all that Armads marketing talk about Edollos being Henrik’s favorite and extra durable edges and bottom and designed for park use is just BS?

Henrick probably destroys and replaces his skis like monthly lmao. Pros don't necessarily care about long term durability, even though Armada probably should

 

[Sfrinch]

Interesting. Did not happen on his Factions or ARV 86. So all that Armads marketing talk about Edollos being Henrik’s favorite and extra durable edges and bottom and designed for park use is just BS?

Yeah just bs. They should warranty you but prob won’t

 

[Vish-shoe]

No they will not warranty it, they will never warranty it, if you touched a rail with it the ski will never be warranted.

This is not armada’s fault. Skis are entirely hit or miss as far as durability. Sometimes you get something good that lasts you 3 seasons, sometimes you get a ski that snaps in half in 3 days. Shit just happens, get over it.

Best you can do is buy skis that are made well, and take care of them. The real question you should be asking is how to fix them, rather than complaining on the internet.

 

[Juviticus]

Generally edge cracks will be called evidence of impact and therefore can easily void warranty. I'd say as well that doing DIY repairs are better done after trying to warranty something. Sometimes it's fine but it does lower the chances for sure.

 

[jakeordie]

So all that Armads marketing talk about Edollos being Henrik’s favorite and extra durable edges and bottom and designed for park use is just BS?

All Armada marketing talk is BS

 

[mattytru]

yeah.. armada won't warranty it. BUT imo this is entirely armada's fault. YES the skis should hold up to rails to some degree. they used to at least. i've had this happen with multiple pairs of armadas in the past 4 years, one of which was a powder ski that never touched rails. until they get their QC in line i'm buying different skis.

 

[goatmaster]

I cracked my sidewall on my brand new ARV 86s so bad that the ski warped and bowed so it doesn't hold an edge at all after about a month of skiing. All of my friends who have this years Edollos or ARVs all had a similar problem after only a couple months of skiing.

 

[Non_State_Actor]

Just from casual reading around here it looks like Armada quality has gone the way of 20/21 Faction. It's not good and a shame to see from the brand.

 

[Stumpaster]

Some incorrect assumptions are made above in this thread.

1. I am not "complaining" - just sharing the facts as they are today. The facts are, the sidewalls cracked and peeled off in two different sides, the edges cracked probably as a consequence of that.

2. Armada did not disclaim the warranty because my son used the skis in the park. They disclaimed it because, they said, I altered, changed or modified the skis. Which is not true - the skis broke first, then I epoxied them so that he won't miss ski days on vacation. That's the bullshit excuse that I am calling out Armada on.

Given today's proliferation of paid search services, you won't find real reliability information except for places like this one. Instead, you will find Armada's promotional material extolling the virtues of ultra durable skis that Henrik beats up in parks and on the streets without any issues. Which is not true given that the skier in my case is only 125 lbs.

**This post was edited on Mar 2nd 2023 at 8:46:08am

 

[Stumpaster]

I cracked my sidewall on my brand new ARV 86s so bad that the ski warped and bowed so it doesn't hold an edge at all after about a month of skiing. All of my friends who have this years Edollos or ARVs all had a similar problem after only a couple months of skiing.

Did Armada honor the warranty?

 

[Newsheepers]

Interesting. Did not happen on his Factions or ARV 86. So all that Armads marketing talk about Edollos being Henrik’s favorite and extra durable edges and bottom and designed for park use is just BS?

sounds like you can afford new skis for him

 

[mattytru]

Did Armada honor the warranty?

they honored the warranty on my whitewalkers, not my arv106s or 96s (due to impact damage).

are you going through a shop for the warranty? i would go to the biggest armada dealer and have them warranty the skis. the warranty manager at a shop with an important relationship to the company will communicate more effectively with the company and may be able to explain the situation to them (sidewall delam happened prior to epoxy). that said - if there are indeed edge cracks from rail skiing, they will likely come back with that as the second reason why they cant warranty them, which is far more standard.

 

[goatmaster]

Did Armada honor the warranty?

No, its a bummer that the quality isn't great but I didn't even try to warranty them because its probably from rails, even if it shouldn't happen, rail damage is never covered by warranties. My guess is that I wouldn't crack a side wall on a groomer.

 

[Vish-shoe]

All Armada marketing talk is BS

As if all marketing wasn’t BS

No ski company will pay money to tell you their skis will snap in half. They are selling a product for profit, and the people that run these big companies don’t give a fuck about the buyers.

 

[tutipups]

Interesting. Did not happen on his Factions or ARV 86. So all that Armads marketing talk about Edollos being Henrik’s favorite and extra durable edges and bottom and designed for park use is just BS?

its physically impossible to make a ski that wont break after landing on a piece of metal with at least 100 pounds of weight

 

[Juviticus]

For what it's worth, the ARV sidewalls are getting a durability upgrade next year. Don't know if it'll translate to the edollo/bdog tho

 

[skiP.E.I.]

Yeah the process here would have been to take detailed pics and file the warranty claim before trying to fix the skis. Then there is clear evidence that the skis broke before you made the interim repairs.

As stated above, durability is entirely hit or miss. I've had skis last 500+ days and still be rideable, and skis that lasted 4 days before starting to de-lam. Warranty is also hit or miss, depending on the person you get and even the time of day. Everyone who has skiied long enough has negative experiences like yours and also some really great customer service experiences.

It's certainly frustrating but the best thing might be to move on in this case.

 

[jompcock]

No they will not warranty it, they will never warranty it, if you touched a rail with it the ski will never be warranted.

This is not armada’s fault. Skis are entirely hit or miss as far as durability. Sometimes you get something good that lasts you 3 seasons, sometimes you get a ski that snaps in half in 3 days. Shit just happens, get over it.

Best you can do is buy skis that are made well, and take care of them. The real question you should be asking is how to fix them, rather than complaining on the internet.

Head warrantied my almost 2 year old Caddys with a then next years pair cause the edge started to pull out. Skis had edge cracks and clear rail damage.

Generally edge cracks will be called evidence of impact and therefore can easily void warranty. I'd say as well that doing DIY repairs are better done after trying to warranty something. Sometimes it's fine but it does lower the chances for sure.

Vishnu asked my buddy to try epoxying his skis. After the epoxy didn't work they gave him a fresh pair of skis. Honestly seems like a good way to do things cause sometimes a simple fix like that will hold and never be a problem again.

its physically impossible to make a ski that wont break after landing on a piece of metal with at least 100 pounds of weight

My Wets have no edge cracks after almost 2 seasons. I religiously dull my edges with a diamond stone like once a week and hit rails like 3 days a week. Sharp edges get absolutely destroyed on rails and rails resharpen edges. Also switching right and left ski helps a lot cause your inside edges change.

 

[Slowbro]

My edollos are holding up fine after about 45 days of heavy use on rails. Sounds like he got unlucky

 

[jayski13]

No they will not warranty it, they will never warranty it, if you touched a rail with it the ski will never be warranted.

This is not armada’s fault. Skis are entirely hit or miss as far as durability. Sometimes you get something good that lasts you 3 seasons, sometimes you get a ski that snaps in half in 3 days. Shit just happens, get over it.

Best you can do is buy skis that are made well, and take care of them. The real question you should be asking is how to fix them, rather than complaining on the internet.

Can say I’m lucky, ARV 96 heavy, but hold up 10x better than lines and I abuse mine on rails.

 

[lukegeyer]

armada = lego = trash

 

[nickssucks]

OH NO YOU HIT RAILS ON SKIS AND THEY BROKE??!! WHO WOULD OF THOUGHT AFTER 3 MONTHS?? Armada doesn't owe you shit, especially after making such a half-minded dogshit post. Cry more

 

[tdollo]

OH NO YOU HIT RAILS ON SKIS AND THEY BROKE??!! WHO WOULD OF THOUGHT AFTER 3 MONTHS?? Armada doesn't owe you shit, especially after making such a half-minded dogshit post. Cry more

based opinion