An Official Apology



FOR IMMEDIATE PRESS RELEASE

Friday, October 10, 2008

AN OFFICIAL APOLOGY

It has been brought to our attention that the Poor Boyz Store was experiencing a glitch that allowed multiple users to log themselves in simultaneously. Due to overload, names and addresses of those who failed to log themselves off became available for viewing until the next customer logged him or herself of the store. For 14 years the Poor Boyz Store has been secure, and we want to assure our fans that this is the first instance we have had where the integrity of the store has been compromised.

To many fans (and Poor Boyz) it comes as a huge relief that we have been able to fix the store. We would also like to reassure our fans and customers that no credit card information or other banking information has leaked. The glitch occurred in the store website, but did not transfer over to Paypal or Veri-sign, meaning that all payments that have been made are secure, and no one will be charged twice due to this error. We would like to thanks those who brought this to our attention, and most of all, we would like to apologize to those customers who feel that their trust has been lost by Poor Boyz.

It has never been our intention to do anything but make our fans happy, and we realize that due to this glitch, we did not meet our goal this time. We seek to regain our fans' collective trust, as well as re-establish the Poor Boyz name as a reputable and reliable company. We ask those that have been affected in any way by this glitch to please accept our most sincere apologies and look to the future where Poor Boyz will continue to work their hardest to make skiers around the globe happy. We will re-double our efforts to ensure that our customers will be able to invest both faith and finances into our company with no second thoughts. Once again, we owe our fans and customers this apology.

Sincerely,

Poor Boyz Productions

 
mistakes happen. good job getting things under control and letting us know about it

poor boyz will always be legit
 
due to geography, i have to gamble that the poorboyz website worked well enough that my ticket order came thru for my triple threat tickets.

thanks PBP for acknowledging the error and apologizing to the public.
 
When is Reasons shipping!?!?!?!?! I need to see it. I was told that reasons hasnt got to the store yet when I asked a week ago, but Im gettin super anxious. I also ordered hunting yeti, so I have to wait for that too! Im dying
 
I tried calling and reporting the problem, however I could not get in contact with anybody.

I am glad to see that the glitch has been fixed, and nobodies info has been jeopardized. Of course I'll continue to buy your movies, because they are the shit.
 
When will they ship Reasons cause I'm getting really tired of waiting. They get us all amped up then it seems like it takes them forever to start shipping.
 
So i read this and thought it was an apology for the huge delay in getting the movies out, it wasn't..... WHERE ARE THE VIDEOS! I'm waiting
 
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