A variation of the shop messed up my skis.

deathcookie

deathcookie

Active member
I have some fischer misfits. They are awesome skis, in that I can shred park on them and pow if there happens to be some. They are also a few years old and beat to hell with a bit of missing edge etc.

I brought them into a shop for their third and final mount and said mount them true center, as in here, the middle of the ski. They called me up later in the week saying they couldnt mount them where I wanted, but they could do 10mm back or 4mm forwards. As they are more all mountainy type skis, I told them 10mm back would be fine. When I went to pick up my skis today, they had mounted them 10mm back from the all mountainy recommendation point. In other words, ridiculously far back.

This shop has mounted skis for me before, but they arent a ski shop. They are a used sports gear shop that sells ski gear in the winter. I told them I want them to reimburse me for my skis and they said they would talk to the owner and call me back.

How much do they owe me? I couldnt sell these skis for much, but they are worth something to me, especially as they were still usable. Also, instead of skiing both days on my own equipment this weekend, I could only ski on my roommates skis, as my skis were in the shop. I also spent gas money and time driving to and from the shop.
 
if they do agree to reimburse you, they will probably only give you the very low end of what your gear is worth. Even if you feel the setup is valued at X dollars, they will give you whatever they deem appropriate or they might try to offer your something else or a little of both. Either way I wouldn't expect much and I wouldn't give them your business anymore. Also always make sure to be VERY specific in your business dealings if you expect specific results. Always be unattached to outcome and be grateful for the results. You will always get exactly what you need. In this case a learning experience...
 
You can mount a ski more than 3 times. I know that is the "industry norm" but no company says their ski can only be mounted 3 times. Even talking to reps they say you can mount a ski as much as you feel safe doing. It does slightly weaken the ski but its give or take. I have a pair of skis i have mounted 5 times and have been riding for 6 years and have never cracked or broken.
 
The almost exact same thing happened to me when I was getting my touring bindings mounted on a pair of skis with 2 existing mounts. I measured, drew a line, and put tape at the midsole line that I wanted, told the guy when I dropped them off, 'this is what this is for, do it this way, call me if you have questions' and I get them back at recommended with the know nothing at the counter going, 'its probly not a big deal..' I just rolled over and took it, it wasn't worth another set of holes and I needed them for a trip as well. Just pissed me off that I went through the trouble and the uppity granola cross country shop with the randanee jigs thought they knew better than me about what I wanted.
 
so in addition to not being smart enough to mount your own binders,you were stupid enough to take them to play it again sports

or a second hand consignment shop

mr gump says

....... is as ....... does

cool variation of the my inability to do things myself has led to my shit being fucked

and i'm entitled to compensation
 
I've said it before, I'll say it again, this is why I always mark my own mounting point before bringing them to the shop (when I do have a shop mount my skis), no room for error on their part.

As far as what they owe you...it's probably going to be up to them, it's a tough call because they're not new, but they were usable, it's certainly not going to be the retail price of the ski, it might be around half that, maybe a little less.
 
Part of the problem is two people talking on the phone both not looking/examining the ski together. Therefore you are forced to rely on his interpretation of "10mm back" and he is relying on your interpretation of "10mm" back. This is where the confusion occurred.

When mounting flat skis, a lot of people here assume that it is super easy but in reality to a service tech, it can be quite confusing when there are not ultra clear directions given. If you leave things up to interpretation, then mistakes can and will happen.

It sucks that your bindings aren't where you wanted them, but the tech thought you were both in agreement as to where they should be mounted.
 
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