To all of our loyal and patient pre-order customers:
We would first like to start off by thanking everyone for their patience, we know that many of you are skiing already and it is not easy to wait!
We do now finally have some good news on shipping but first, I think everyone deserves the story behind all of the delays.
Originally we had made all of the arrangements for the outerwear to be delivered in early early October. However, due to the wide spread skilled-labor shortage overseas, many of the links in the production chain were not running at full capacity. Namely technical factories like those producing zippers and the fabric/laminate mills not to mention our actual cut and sew supplier. Slowly, as we got closer to winter, we began to become aware of these delays. And delivery got moved further and further back. We were skeptical to announce any specific dates because every time we would, another delay would push the date back further.
The most recent delay has been attempting to clear US customs in Long Beach California. But yesterday, after over two weeks under customs inspection, our product cleared customs. Currently, the product is on a truck coming to Colorado. We expect to receive the product early next week (Monday or Tuesday) and will start shipping immediately. Once your particular order ships, you will receive a shipping confirmation from the United States Postal Service. Domestic shipping takes 2-3 days while international shipping generally takes 6-10 days (though it is inherently more variable and depends on the speed of your local post).
And finally, as a thank you for your patience and support, we are offering a "coupon" of sorts amounting to 20% off of your next order with LDC. Redeeming the coupon is simple, just email me, at this address, before you order and I will apply the discount to your order. This coupon is limited to one use per pre-order customer and is linked to the email address you ordered with (where this email was sent). Thank you for for your support!
And as always, if you have any questions or need to change any part of your order, just shoot me an email and I'll get you all squared away.