I sent the video to Ford, here is my response<br>
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Dear Travis Feiss,<br>
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Thank you for contacting the Ford Motor Company Customer Relationship Center regarding the performance of your Ford Aerostar.<br>
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Your comments help reaffirm our belief in the importance of exceptional products and services. When customers like you send us positive stories, you help reinforce our efforts to build the finest automotive products in the industry.<br>
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We pride ourselves on the craftsmanship of our automotive products and services we have provided over the years. In addition, customer satisfaction is one of our highest priorities. Feedback such as yours is highly valued by Ford Motor Company.<br>
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Thank you for contacting Ford.