hahahahah nahh dude you're fucked.. i only say it like this cause I used to have that piece of shit kiddy toy of a joke phone and that happened to me at least 5 DIFFERENT times , you;re not alone.
I had insurance on it so i would just keep getting it replaced and they would just keep fucking up. And this is not even counting me doing anything to it, not breaking it or spilling water on it whatever.
my advice is get an Iphone or Blackberry asap and throw that waste of plastic out the window