Shout out to Salomon

mattj

mattj

Member
Hello NS community.

I just wanted to relate a great story (or that is: a story that turned out great for me) about how Salomon treated me recently.

In 2002 (Feb), I bought a pair of Pocket Rockets. In Feb 2003 the tip on one of them separated. Sent them in for Warranty. Salomon repaired the ski and I got the same pair back. No more problems with that tip or the other one.

Fast forward to Feb 2004. The same ski where the tip separated the previous year broke just behind the rear binding. The usual break. I was having an awesome day though so I just went to the Collingwood Sporting Life and bought a new pair of Pocket Rockets. After the day of skiing I went to my local Sporting Life and sent the 2-year old skis in for a potential warranty. At the warning of the manager there, I was fully prepared to not get this warranty.

Less than a month after I sent the skis back, I get a call from Sporting Life telling me there is a credit waiting for me at the store. I'm like 'huh? credit? Where did that come from?' I go to the store to investigate and it turns out that Salomon creditted me $600!!! I put the money towards Public Enemies so that I can spare my Pocket Rockets the abuse that park skiing puts on them (they really are more for off-piste anyways). Now I have two awesome brand new skis and I couldn't be happier.

Thank you to Salomon for your fantastic commitment to your product and your customers!

-m

 
haha salamon does suck. i had 1080s and they split. salamon fixed them and they split again and now i have a new pair. they gave me a new pair and no credit.

 
^That doesn't suck. At least they warranteed them. However, it would be better if their skis didn't break quite so much, or maybe if they cost less money.

J.D.'s Hall of Fame for Stupid Posts:

''mad trix is a gay name. go with the k2's.'' -Linepunk

''Dude, Americans or Canadians didn't invent english, the British dudes did.'' -Chauncy

''Gay people are fags'' -Atlantaski

''dude i am literat i just cant spell worth shit u got prob with it bitch'' -Bridgerbowlskier

''Gay marriages are gay.'' -SUpilot

'if it werent for women, i wouldnt have to wear condoms' -Hucksterjibber
 
seems like you've been treated pretty well by them, but i know that is not the case with many others. my friends went through 3 pairs of pocket rockets in 4 ski days. (he kept having to wait for new pairs to come in) and after the last time even though it was still within the warranty period gave him a partial credit. so he told them to go fuck themselved and bought scratch BCs.

he didn't touch rails once, and only skis big mountain pretty much, he's just a big guy (6'3', 235) and foam cores blow.

wow good observation! You are officaily the new ns genious. You can pick up your award after I shove it up your ass. - Phrosty

 
Yeah, that's really cool that when your skis break, they send you new ones, or you could just buy a pair of skis that doesn't break all the time...

------------------------------------------------------

What's on the other side of that wall?

-'Death.' (Johnny D. after Kristi fell off the back of the PBP wall in 1242)

'I'm in his nigger crew' (my little brother in response to my statement that he was in my 'digger crew')

'My knee hurts' (Jeff Merat after grinding a lunch table for an hour instead of sitting in the ski patrol shack for his torm mcl and acl which he got earlier that day.)

'I'm not asking for any help, just mabe for you to get off your ass.'(my dad)
 
I'd like to see equipment that doesn't break when put under constant heavy use. Not just skis, I'm talking any equipment. Skis break; that's a fact in skiing. The fact that a company stands behind breakages is in my opinion amazing, especially when it's so SO easy in this industry to just say 'it was abused. No warranty.'

 
why do you own pocket rockets in ontario? there is no off-piste here!

SKIER'S IRRESPONSIBILITY CODE

1.ski FAST at ALL TIMES

2.take MAX air at EVERY opportunity

3.POACH everyone's favourite lines

4.IGNORE all posted signs

5.EVADE patrol at all costs

6.SMOKE big fat stinky ones

7.DRINK to excess

**VIVA LA RESISTANCE**
 
Your skis broke...so you just bought another pair that day...?

better to burn out...

...then fade away
 
This story is amazing for a few reasons:

1- Salomon gave him a credit for 2 year old skis(1 year out of warranty, unless he got salomon bindings at time of purchase)

2- Sporting Life helped a customer.

3- Sporting Life helped a customer warranty skis and actually got results in a reasonable amount of time.

I'll admit it, I'm impressed. VERY impressed.

TMC WUUUUUUUUUUUUUT

WE KILL YOU

SKIER: How would you describe your style?

PJ Cliche: Total skate influence. Even doh dis is on concrete, an you are face sideways, an it has sweet fuck all to do with ski, skate 'as play a huge role wit my steeze.
 
Pipe Munky, I travel as much as I can. I was in Whistler when I originally got them and they have been all over since.

West, yes, that is correct. It was the most easy-to-justify savings account dip I ever took...

 
fuck all of you guys, im sure half of you have never even owned salomons. salomon has a pretty reasonable warranty program, so up yer nose with a rubber hose kotter!

...............................................................................................

-steve [always clownin, never frownin. s.1986]

[i treat each day like its game seven in overtime.

born to shine at home and over border lines.]

 
^^word, and i broke a pair once and they sent me a new pair easily. i have never had a complaint about them. though i will be goin with a new ski next year

XxXxXxXxXxXxXxXxXxXxXxXxXxXxXxXx

'LOVE US, HATE US, RATE US, THE BOTTOM LINE IS U AINT US '

-thanks Good
 
thats sweet- wish I could say the same thing about rossi... your skis break? your screwed

___________________

Best run of your life, today
 
i dont think i will ever buy salomans

if it were easy it would be called snowboarding - K2

im rich biatch

yvan eht nioj

5158
 
i like my 1080s for park... i can overpower them elsewhere though... gonna get some pistols

High North session 4
 
To the guy above: Rossi is fine as long as you use rossi bindings.

J.D.'s Hall of Fame for Stupid Posts:

''mad trix is a gay name. go with the k2's.'' -Linepunk

''Dude, Americans or Canadians didn't invent english, the British dudes did.'' -Chauncy

''Gay people are fags'' -Atlantaski

''dude i am literat i just cant spell worth shit u got prob with it bitch'' -Bridgerbowlskier

''Gay marriages are gay.'' -SUpilot

'if it werent for women, i wouldnt have to wear condoms' -Hucksterjibber
 
i do not oblige to salomon very much either k2 woot woot

''take me me down to the paradise city where the grass is green and the girls are pretty.''

-damn dirty ape
 
fuck salomon, your a dork, pocket rockets are for old men and ski patrol, who says off-piste? lame.......

AGAGASDGAGDAGSDAGASGDsdg

cody is cuter
 
you should have spent your credit on some head madtrix instead...then you would never have to deal with a warranty again....

When in doubt...FSI

...fuckin send it

work to live...not live to work.

work to ski...but only if you ski to work. The simple equation to skibumming 101
 
^shameless plug

__________________________________________________

- Josh Rainey

- Jackson Hole

I ain't the type of brotha made for you to start tessin', give me a smith and wesson and i'll have niggas undressin' -nas

My state of mind purple

'hide it in a vibrator and then stick it up your butt and let it vibrate the whole plane ride and through customs. good luck hiding your tiny ass boner while you do it.'-ericpollardkillsit

my gfs sister is fucken hot, so is her mom, i lay in bed at night with my hand on my dick thinking about an incested orgy with the 3 of them, i blow so fast-Lateralis
 
Salomon fucking sucks when it comes to warranties, thanks Salomon for 140 verse 7s after I broke my 720s, you suck! I'm never buying salomons again.

 
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