you must be one huge hack or something mang cuz i rode them the other day n was landing hardcore nose heavy switch off rails n i weigh like 195 n they didn't even creak...you got fucked up pair or you ski like shit
We hadn't shipped any production quality skis out of our factory until November. For this reason, you must have bought one of our early prototyes from one of our product testers. I hope you realize that great skis aren't created on the first try just like you don't stomp a trick on your first try, thats the pupose of prototypes. We built over 20 different versions of the Invader dialing in flex, thickness, etc. until we got it right (with durability as one of the most important ingedients).
Customer service works like all companies. Warranties must be handled by the shop that you purchased it from (not directly with us) and shops will not accept a warranty without proof of purchase from an authorized dealer. Since you didn't follow through with either of these, they had to refuse to warranty it. This is one of the reasons its important to buy product from a real authorized shop and if a deal looks too good to be true, it probably is (as you've found out the hard way and good for everyone reading this to know).
After spending time digging up the history on this ski and realizing you're now in a tough situation that you didn't forsee, we'll make a special arrangement with a shop near you to warranty the skis. Email me your contact info: jasonl@lineskis.com
Thanks for riding Line,
Jason
PS: If we see car tire marks on the topsheet we may change our mind. ha ha
i am officially in love with line and definately love my pollards. basically sticking with them from now on, solid solid equipment and apparently a really good guy runnin the show, keep up the radness levinthal!
JASON THANKS SO MUCH...LINE FUCKIN IS AWESOME FOR BEING SO COOL ABOUT THIS. EVERYONE BUY LINE CAUSE THE PEOPLE BACKIN THIS COMPANY ARE TRUE SKIERS.PEACE. THANKS AGAIN.
if anyone ever, EVER, bitches about LINE as a company again they deserve a serious ass whooping. props to J for being a great guy. JEA JEA GUILDERLAND NY