i have a tour and i love it, the trackball sometimes loses sensitivity and you might have to clean it or get it replaced, other than that though it is a great phone. that being said, if you have the option, get a new bold, or one of the other new blackberries with wifi, the internet will go leaps and bounds faster than 3g, or whatever data service you have, as well as let you save a bunch of money on a data plan.